GlobeInReviews of globein.com

I was sent the wrong $60 basket and I can not get Globein to get back to me to try to get me the basket I ordered. Do not order from this company!! Worst customer service ever!!!

I love receiving my Globeln shipments! They are always so unique and quality products. It's nice seeing and experiencing what others use all over the globe! This purchase also helps support others in other countries plus a little understanding of their world. I am very pleased with my GlobeIn subscription!

I decided to test out this service because of the company's mission, but it became a nightmare fairly quickly. For starters, the company will auto charge you. I put items in my cart and didn't check out. Imagine my surprise when I was charged $77 dollars out of the blue and the items shipped. To add insult to injury, those items arrived broken. I contacted the company to ask for a refund for the broken items. None was ever issued. After three months of this debauchery, I contacted the company to cancel my subscription and receive credit. They said I would receive a credit to spend in their artisan store. At this point, I'm thinking I'll get at least a decent amount of credit considering I've spent upward of $180 dollars with nothing to show for it but a broken table centerpiece. I then was notified I have $0 store credit. Where did the money even go? To be honest, I get that this company's mission is great but the way they do fulfillment makes me feel like it's a scam. On top of that, customer service is impossible to reach - impossible. You can only email them. I'm probably going to contact my bank to try to get some kind of refund. Just don't try this service. There are better ways to support artisans like Ten Thousand Villages.

I’m new to subscription boxes, did a lot of looking around for a box I would like. I’m absolutely in love with the items I’ve received. It took me a bit to figure out how to navigate the sight, and did receive a set of broken glasses. I contacted customer service and the glasses were replaced. I’m loving my subscription!❤️

BE AWARE, PEOPLE. EVIDENTLY, WEBSITES MAY BE STARTING TO AUTOMATICALLY CHARGE YOU IF YOU HAVE A PAYMENT LINKED AND ANY ITEM IN YOUR CART, STARTING WITH THESE LIARS. DO NOT LET THIS BECOME A THING. Let's talk about how shamefully disingenious and dishonest this company is. They should know this review is coming on several platforms as I've already told them in both "customer service" emails, facebook posts, and Messenger responses. The good news is they'll never be able to delete this honest review as they have with all my facebook posts. As many others, I saw this subscription ad around FB. Evidently, as with my reviews, negative reviews are deleted so that unsuspecting consumers get duped into their thievery. They straight-up blocked me from commenting on their page because I warned other consumers of their underhanded, disgusting practice of automatic cart charging once they have you signed up for their trial box program. If you have an item in your cart--EVEN IF YOU DON'T INTEND TO BUY IT--they automatically charge you after 24 hours. I have been on the internet since you needed DIAL UP to access it. This practice has never, ever occurred, and here to make it out like you're the idiot for never suspecting such a devious money-making ploy. Instead of refunding my money and cancelling the non-existent order to try and keep a new customer, they copy-pasted a response that told me that's their policy, too bad (so when they reply to this review with another copy-paste about how I was contacted, they won't mention how they've ignored every single follow-up I sent them because I exposed their lying, dubious business practice for what it is). In sharing this knowledge with other consumers who have never seen this ludicrous and outrageous practice before, instead of trying to mend fences or at least stop my campaign of truth, they BLOCK ME like the dishonest, masquerading cowards they are. If they think I'll go quietly into that good night, they've got another thing coming. I'll be reporting them to every consumer advocate service I can before this practice becomes the new norm. To top it all off, I've received nothing from them, not even a shipment notice, so there is NO REASON ON GOD'S GREEN EARTH that I shouldn't receive a refund other than the people who run this company are a bunch of Scrooges rubbing their greedy mitts together on stacks of our money. They act as if they care about people, but they do that ONLY so they play on your heart strings. Do no be fooled like I was, and be sure you inspect every cart you shop in online now, as other companies full of liars and frauds will soon adopt this practice to scam others. I don't even care how nice the artisan goods are, which is one of the worst parts because these untrustworthy business practices have robbed me of my good will--that's how underhanded they are. It's a pandemic, when everyone is struggling, but yet they revel in depleting consumer bank accounts because they don't care about you, only your money. Good luck copy-pasting your lie of a response to this, Globe In. See you on the next review site and the Better Business Bureau.

I am a newer member to GlobeIn, but so far I have loved everything I have received. My only issue is when ordering add on items- my credit card is automatically charged, but the product doesn’t appear in my order history nor do I get the item unless I email their customer service team. Customer service has been great in correcting this and getting the add on items shipped, but it is taking way too much of my time to email back n forward with CS to address this issue. Great products, but something is off with their ordering system.

I love Globein. You get items from around the world that you wouldn't have even had the chance to see otherwise . Every month you get to choose from a variety of boxes.

I subscribed to their annual box and while a lot of the options were great, there were a few months that none of them were really nice enough that I wanted to choose them. But what I really like about it is the fact that you have the option to redeem for credit and use on other items instead and that you can also transfer those credits to use in their artisan shop to pick things that might not be available as an add-on. I hadn't considered gifting those items until reading some of these other reviews and now I feel more confident that I will continue my subscription into the new year. While the holiday shipping was an issue for everyone and it was disappointing that it took so many months for me to get my October box, I still appreciated the constant communication about the delays and the fact that I was also given the option to get a refund if I preferred not to wait for the shipment. Overall, the choice of products as well as the communication certainly makes this a worthy service.