Global Traveler Reviews | Read Customer Reviews of globaltraveler.us.com

Global Traveler Reviews | Read Customer Reviews of globaltraveler.us.com

Global Traveler reviews

124 approved reviews, newest moderated first

C J.
Oct 31, 2024
Great Customer service
Great Customer service! Asked a question and got a quick response!
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Richard P.
Oct 28, 2024
Fast and Excellent
Excellent service. I applied to renew on a Saturday and received comments back asking for more info on Sunday. On Monday, I received confirmation that my application was approved, along with my new number. A week later I received my new card. Incredible.
Response from Global TravelerOct 30, 2024
Dear Richard P. Thank you so much for sharing your positive experience with us! We are delighted to hear that you had a quick and efficient process in renewing your membership. Our goal is to provide responsive and effective support, and it is gratifying to see that our efforts are making a difference in our customers' experience. If you require any assistance or have any questions, please do not hesitate to contact us. We are always here to help! Best Regards, Global Traveler Customer Service.
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Len F.
Oct 28, 2024
My experience with…Global Traveler
My experience with globaltraveler.us.com was not so good, not because of anything globaltraveler did, but because of my own confusion. Your website is easy to navigate and follow, even for someone not so tect as I.
Response from Global TravelerOct 30, 2024
Dear Len Fischer, Thank you for sharing your experience with us! We are glad to hear that you found our website easy to navigate. We understand that the process can be confusing at times, and our goal is to make things as simple as possible for our customers. If there is anything else we can do to help you or if you have additional questions, please do not hesitate to contact us. We are here to ensure that your experience is the best it can be! Best Regards, Global Traveler Customer Service.
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DPS
Oct 27, 2024
Great Service! I needed to renew my Global Entry…
I needed to renew my Global Entry account in preparation for a trip to India with our family in 3 weeks. The online service of Global Entry was smooth and quick. I await my new card, but even before I receive it I will be able to enjoy the benefits of Global Entry and TSA PreCheck.
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Jean - Paul L.
Oct 24, 2024
This is a SCAM Terrible
Terrible Overcharged me and now state can’t refund
Response from Global TravelerOct 30, 2024
Dear Jean, We are sorry that your experience with us did not meet your expectations. Our goal is to always provide comprehensive and efficient support throughout the application process for programs like TSA Precheck, and it is frustrating to hear that we were unable to do so in your case. The fee charged includes our expert consultation and support services to ensure that each step of your application is handled in the most convenient and secure manner possible. Since your application has been approved, we would like to clarify that, in accordance with our terms, once the service has been completed and the application has been approved, there is no refund. We are here to answer any additional questions and hope to provide a more positive experience in the future. Please contact us directly so we can resolve any further concerns. We appreciate your feedback and the opportunity to improve! Our contact mail is [email protected] and our contact number is (407) 641-3729. Best Regards, Global Traveler Customer Service
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Vivian A.
Oct 19, 2024
This is a SCAM Don't waste your money!
This is a SCAM Don't waste your money!
Response from Global TravelerNov 14, 2024
Dear Vivian Anderson, We're sorry you got that impression and would like to clear up any misunderstandings. Our company's main objective is to offer a legitimate and quality consultancy service, helping our clients complete the TSA Precheck and Global Entry application process efficiently and without complications. We are an independent company, and we work to provide specialized support that can make navigating bureaucratic processes much easier. We understand that your experience did not meet your expectations, and we are available to answer any questions or provide the necessary support. Our goal is to always offer transparent and honest service, never harming our customers. If there is any specific aspect that you are not satisfied with, please contact us so we can resolve it as best we can. Best Regards, Global Traveler Customer Service. [email protected] (407) 641-3729
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Eichristiansen
Oct 17, 2024
The service that I have received from…
The service that I have received from globaltraveler.us.com has been excellent. Their letter was professional, they gave me clear information as to what they needed from me and next steps. Keep up the great work you are doing. It is greatly appreciated!
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Donna
Oct 15, 2024
My experience was great in scheduling…
My experience was great in scheduling an interview with the Global Entry team. I changed the date/time a few times due to conflicts and the response was immediate. Great service!!
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