josias
room for improvement but gets the job done
I accidentally showed up a day early in Otay Mesa for my appt. The man at the front was very firm in not letting anyone with an appt into the building but gave no other help. He pointed to a phone number on a sign. The phone line to call and speak to someone was always busy or wouldn't even ring. The desired location to book an appt was also never available and could not look more than a month down the line. The process of booking was confusing only using the email. And the directions sent in the confirmation email were confusing and not as accurate. My phone directs were fine despite what they suggested following. Once I was seen for my appt though, everything went smoothly and timely. Spent 20 minutes probably entirety in the building and less than 5 minutes being interviewed.