Francis
My glasses are excellent
My glasses are excellent. Made perfect. I can see so clear. I missed so many details with old glasses. I am so happy with my purchase

Shop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Glasses.com (glasses.com) has 2,347 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Francis
My glasses are excellent. Made perfect. I can see so clear. I missed so many details with old glasses. I am so happy with my purchase
PJ
Went to purchase glasses, without my insurance, the total was $332, which includes glasses.com charging for their lens brand, the generic lens. Once I added my insurance, which gives me the frames free with a $15 copay and my lenses are completely covered, except for the transitional part, the cost went up to $345.00. I contacted customer service and they said, they are just offering a 40% discount, which does me no good since my coverage is way better than 40% off. Additionally, the price they charge for the features doubled once you add insurance. In-store, I have never seen prices double once insurance is added. It sounds like they are ripping people off.
Response from Glasses.comJul 26, 2023
We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please send us your name, email address, order number(s), and any additional details to [email protected]. Again, we apologize for the inconvenience and look forward to hearing from you soon.
Sonja S.
Unfortunately, I had a problem with my prescription but glasses.com handled everything to help with the return. I highly recommend.
Michael G.
Ordering on line was very easy. I was able to do a virtual try on and the actual glasses did not disappoint. The options for the lenses were awesome. My insurance applied and I got a wonderful pair of glasses.
Donald L.
Everything was great! Would prefer to get order number and email as soon as I my the order!!
Scott F.
Frustrating attempt to correct a shipping address error after the order was placed through glasses.com. Could not be fixed just 2 hours after the order was placed. UPS to the rescue. Otherwise a good experience and nice glasses.
tarajanegmail.com
Glasses.com sent me a notification that my glasses shipped on 6/27/23 and I have yet to receive them. I paid for express shipping. The first representative told me they would arrive June 30 or July 1. When that didn't happen, I contacted them again. This time, a representative claimed my order was lost. I asked how long it would be to replace them and was told up to 7 business days. I requested them to rush the order and got no response. In order to make this right, the company would AT LEAST refund my shipping charges and ideally offer a full refund or a complimentary pair of glasses
Response from Glasses.comJul 13, 2023
Hi Tara, Thank you so much for sharing your experience. We apologize greatly that you have had such issues with your order. It appears that we have replaced this order and refunded the shipping total. We would love to explain in more detail and will follow up via email today. We are so sorry that your order did not arrive as expected and hope to have the opportunity to serve your needs in the future. Kind Regards, Heaven Manager|Glasses.com
Epiphany L.
This is the best experience I have had with shopping onine for glasses and I have tried a couple of websites. They look exactly like they appear in the virtual try-on but better. It is burberry so they were a little more expensive but the plastic is nice and thick, and sturdy. In the event that you cannot get to an eye doctor for a checkup in time the nicer brands like these last for years and are great back-ups if you lose your new prescription. These glasses give the look of being "academic" and sophisticated in a less pretentious way as tortoise shell can do. The shape is also meant to contour or enhance your nose and eyes so they are a little unique in that way but it worked perfectly.