Glasses.comReviews of glasses.com

Early to use...product displayed well.

The try on process was very easy and better than other websites. The glasses look exactly like the photos showed. I received my glasses several days earlier than quoted. Great website and easy.

Ordered sunglasses and when I opened the box, one lens was completely popped out from the frame and when I went to pop it back in, the other lens popped out. I've tried for an hour now to get the lenses to stay in the frames but I cannot. Upon going back to the website to try to get a refund, it keeps giving me an error 404 page. I'm convinced this is a scam, stay the hell away from this sketchy website.

Easy to order, found the exact frame I was wearing. Paid extra for the thinnest lenses and for one more thing. In all they costed me half what I paid for at my local eyeglass center. My previous glasses, purchased in April this year, didn't fit my eyes. Distance and closeup was blurry. They didn't fit my ears and constantly fell down over my nose. These fit to a T, perfect vision and are rich looking. I got them in 9 days. Snail mail. Well packaged and nice case. Got a $25% discount for my next order. Will be ordering sunglasses. I can't believe the disappointed customer reviews. Not my experience at all.

Great purchase. Fast shipping. Items as described. Overall satisfied!

No hassles to return and lots of options and have payment plan like klarna is great cause to get the stylish eyewear is costly u love it and will continue to purchase at Glasses.com Awesome

This was our first experience with Glasses.com, and we’re very happy. Ordering was easy and communication was great. They respond quickly to questions. The first pair we received was the wrong prescription, but they sent a new pair very quickly. Also, there are a lot of frame and lens options to choose from. They accepted our insurance easily. We will definitely use glasses.com going forward.

I've been a customer for years. When their website had a glitch and I couldn't make my order, they refused to do anything. One simple little fix, less than a minute of their time, and they couldn't bother responding. I spent over an hour and a half on their chat window, having to respond within 2 minutes or they assume I'm no longer waiting and disconnect me. I wasn't able to work or so much as get up to pee because they were holding me hostage on their site with the constant threat of disconnecting me. I never received any response other than that threat and telling me *I* need to continue to prove *I'M* still here, when they can't even have the decency to tell me anyone was ever coming. I had to go back to work so all that time was for nothing when I had to leave. Hundreds of dollars in past orders, exclusive to this site and this site alone, never buying from anyone else. They couldn't have the respect to even tell me to go (bleep) myself and that no one was ever coming. I had to not leave my computer or their chat window because they constantly sent random threats of closing the chat if I didn't prove I was still waiting. But they didn't respond, never attempted to respond, told me they weren't going to respond, a time they get around to responding, acknowledge my existence in any way or made any attempt to help, but did work take make my life as difficult as possible. They couldn't help me, but they could constantly keep demanding of me, prove myself, keep me there. If they put a tiny fraction of the work they use to make demands of me into helping, I would have made my order by now. They lost my business this time and in the future. I was loyal to them, but now I wouldn't take the damn glasses for free from them. It took me all of a minute to order the same pair of glasses elsewhere, without issue, and I paid nearly $100 less. If you want a place easy to use, a place with any existing customer service, a place with fair or competitive prices, don't use Glasses.com. If you're wondering where I found the glasses I did order, the exact same pair for nearly half the price and from a place that is quick and user friendly, it was Fashion Eyewear.