Glasses.comReviews of glasses.com

Placed order at the the 1st of the month. It's the 21st and they're still processing. Paid extra for exp shipping so I can get them a month after ordered? They're customer service wasn't of any help either. They wouldn't do anything and said I just had to wait a couple more days for processing. Worse place to get glasses from

I absolutely love my glasses , they came earlier than they were supposed to only took about a week.

Great choices. Excellent customer service and very prompt shipping.

Glasses came out perfectly and they offer any adjustments through 2 local companies. Pricing is very good and selection is great. Customer service is tops.

GREAT ordering process! The online order process was super easy, the company kept me updated along the way including when they would ship. They arrived on time, and are one of the best sunglasses I've ever had! Will definitely use again!

First when I ordered these I received someone else glasses and information. The second time I received the riser i received these glasses however they were damaged, they looked like someone dropped them on the floor, stepped on them and put them in the box. My money has been tied up for over 2 weeks and another 30 days for the lengthily return process. Save your time and money and order somewhere else.

Ordered prescription glasses two weeks ago with Express Delivery (Aug 5th to Aug 10th EST Delivery). On the 10th I contacted them asking why I had not received my glasses yet. They informed me that glasses have a 10 day turn around then are shipped. Can't expect people to pay express shipping with anticipated delivery dates. I asked for a refund on my express shipping. The next day they canceled my order & labeled it a manufacturing issue. They said I would have to re-order & experience waiting roughly two weeks again. Glasses can be made in as little as two hours in-store, why would someone go here? Not sure how it takes two weeks let alone canceling someone's order then making them wait even more time for glasses. Happy I waited two weeks & still have to walk around blind, not. EDIT: Increase from 1 to 3 stars: a customer service rep reached out & offered a substantially discounted pair of glasses & they offered an accelerated delivery service. While I do not think I will be back - I do commend them for rectifying the issue.

No customer support. 0. My order number doesn't work (the one I saved from my email) and there's no one to talk to if you call them. They hang up on you if you call and talk to sales trying to get info. THIS COMPANY IS A SCAM! DO NOT ORDER FROM HERE