Glasses.comReviews of glasses.com

Still have not received reply about a broken pair of glasses due to manufacturer quality issue. sent pictures and still no reply. If I'd not purchased the exact pair I'd still be without glasses several months later.

The process was very easy and my glasses were delivered in a timely fashion. Thanks again.

I am extremely disappointed. I was supposed to receive Okley authentic lenses with transition light responsive treatment. I have ordered the same Okley glasses multiple times before. However, this is the first time that I have ordered them from glasses.com. These lens are not Okley Authentic as they do not have the laser inscribed O on the lens. Also, they are not coated in the Transition light responsive treatment but instead have the original transition signature Gen 8 coating. I know this because my previous glasses have the Transition light responsive treatment which works in my car and the ones received do not darken in my car. I reached out to correct the issue and It took over a week for someone to even acknowledge the mistake. They offered to correct the issue (which is great of them) however, since I responded there has been no new communication. My last email was sent on 2 weeks ago with a follow up 5 days ago. No one has responded.

I loved the convenience of the website and the ease in finding the pair that I wanted. I didnt get an email saying that it was delivered to my pick up location and was forced to go by the tracking info they gave in my shipped email. Pick up was very smooth and easy once I got there to pick them up. I did however have some trouble with the glasses as only one of the lens transitioned and the other did not. I sent an email in regards to it and when I didnt get an email back for a week I was finally able to find time during the day to live chat with someone on their website and got it all figured out, and I am getting a replacement pair, and was told that I will get an email sent when my new pair is shipped. Just a little worried that I will run into the same problem again with the lenses or that I will not get an email that they have either been shipped or delievered.

I have been waiting for a reply to 3 emails I sent. The glasses arrived broken. One of the lenses were not in the frame. It is to big. I’m so upset that I have gotten absolutely no response from your company. I want a return label and a refund. I no longer want the glasses.

Ease of use, fast and efficient delivery.

Good glasses, but need receipt for HRA reimbursement. A packing list was included with my glasses. I requested a receipt that shows necessary information via email and did not get a response.

Glasses fit well and prescription was on point. The Transitions lenses were as good as advertized.