Glasses.comReviews of glasses.com

Stop sending me emails to Rate my glasses! I returned said glasses and you already received my return (as per its tracking info). They were too big and the process of ordering them and using my insurance to pay for them was a nightmare, and needlessly complicated.

This eyeglasses were pretty heavy for me and cused pain behind my ear after wearing 1-2 hours, I though I will get used to but it persisted.

Loved the selection! The prices! The easy online order! The easy insurance upload ! The speedy delivery! And most of all my glasses!

This was riddled with issues and i will never use glasses.com again.. First the website reset a selection to the default during ordering. Then I found out orders can ONLY be changed during the hour immediately after ordering. Then customer service is pretty much limited to a webchat service that drops an active session the minute you (accidentally or not) click a link on whatever page you called it from. Then a return label was requested and never delivered via email which required another chat session. Then I returned the order to replace the glasses with what I had actually selected and nothing happened with that. So another chat session was needed. I am now waiting for my refund, which supposedly can take up to 15 days. Buyer beware. These people also run target optical and some other glasses selling sites! EDIT: Emailed them twice now, still nothing. I'll be filing a complaint with my state's consumer protection agency and starting the charge-back process for the refund I am STILL waiting for. GLASSES.COM - Scammers live here!

Great and easy service. Customer service was excellent after I made a mistake entering my eye prescription. Will definitely use again.

When I received the box that the glasses was delivered in, the box was not only crushed. It looked like someone opened it up on the side. Glasses case was hanging out. I had it delivered to Lens Crafter being that my appointment was 2 days after delivery.... Glasses were bent and they're Dolce and Gabana frames. Definitely on the fence about using them again

I ordered these Oakley eyeglasses, and the lenses and fit of the frames are fantastic! best glasses I've ever worn. I will definitely buy from Glasses.com again.

I resently bought eyeglass frames from Eyeglasses.com and they ripped me off for an extra hundred dollars, the frames I bought were advertised on there website for 99.50 when they billed my insurance it was a 199.00 dollars. I called them and spoke to someone one about the issue she informed me that when you use insurance you pay full retail price even though they advertised it at a different price ain’t that sneaky 😈 they don’t tell you any different they don’t have any thing about it posted on their website at all but they will tell you all about it after they have pulled the old bit and switch on you and it’s to late that’s a real dirty way to do business with people and families struggling with today’s high prices for everything companies like this one gotta steal that much more from you and your families with trickery bad people don’t do business with them you’ve been warned it’s the TRUTH