Glasses.comReviews of glasses.com

They take the order very efficiently. However, they then provide a statement that the glasses will ship in 6 days. It took a month to get the glasses. I wanted them sooner and I would have gone to a different source if they would have been honest about delivery timing. Don't believe this site if they quote you anything about the product - they will say whatever they have to in order to get you to place the order. Edit: I sent my details back to them and after a couple chats found out my frames were out of stock and weren't being refilled. I chose a different frame (still Wayfarers) and waited a few more weeks. When there was no progress on the production of those glasses, I spent 30 minutes on the phone to get a refund and give up.

Had to use glasses.com for my insurance. I’ve used 3 other online eyeglass sites and this is by far the worst! Received glasses after 3 emails because they kept changing my delivery date. Now they come in a cardboard box, no eyeglass case! With black marker dots on both lenses, no one cared to clean them. And no lens cleaning cloth! All of which were included with my previous purchases from other online retailers!

Well, I'm glad I didn't look at these reviews before purchasing. I had a GREAT experience with Glasses.com. Picked my frame, entered my Rx and PD, and in less than a week, my glasses arrived. They fit beautifully and I can see better than before. I will purchase glasses from Glasses.com again.

Wonderful stress Free experience! I tried on the glasses via AI and it even measured my pupillary distance!

Worthless. No employees, no communication other than repeated "sorry, your order is delayed," no response to requests for refund since I paid for expedited shipping. Still haven't received the whole order; the portion I did receive is horrible quality and bent so badly the glasses aren't wearable. Every email, phone call, and live chat gets the same response: sorry, we don't actually have employees or provide customer service, but why don't you waste more time and money trying to reach us again?

I purchased my prescription glasses from them and had a very positive experience. Usually glasses are too big on my face and it was helpful how they explain everything and make it easy to upload your prescription, etc. Amazing prices as well, they are unbeatable. I just ordered sunglasses from them so hopefully they're just as good!

Ordered 3 pair all different brands and all were amazing.

Do not order glasses from this company, you cannot speak to a person when problem. I was charged 79.00 too much and have told them however they say I paid…I did …paid too much. Also ordered glasses on April 26 and it’s May 19 still don’t have them. I don’t know if I will get my refund even tho my receipt is for the right amount but I do know I will never be able to speak with a person dealing with this company. One quick call could have cleared all this frustration up.