Glasses.comShop designer glasses and sunglasses at Glasses.com. Customize your model, lenses are included! Free shipping and free frame adjustments.
Glasses.com (glasses.com) has 2,347 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Joshua A.
The expected ship date changed 5 days in a row by one day each day. Horrible experience.
Response from Glasses.comAug 26, 2025
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
UPSET
I AM SO UPSET WITH GLASSES.COM. DO NOT ORDER FROM THEM! I HAVE BEEN WAITING OVER 2 WEEKS FOR GLASSES THAT WAS SHIPPED WEEKS AGO. THE PHONE LINE IS A JOKE AND AFTER I DID THE CHAT WITH THEM MY CHAT WAS DISABLED. I AM GOING TO REPORT THEM TO THE BETTER BUSINESS BUREAU AND EVERYWHERE ELSE THAT I CAN POST A REVIEW. I CAN ONLY USE MY EYE INSURANCE ONCE AND THEY TOOK IT.
Response from Glasses.comAug 18, 2025
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Anthony S.
I would give 0 stars my order still has not been received place 3 weeks ago. I received expedited shipping allegedly and then received a notification my account is over drawn because they have charged me again. This is terrible.
Response from Glasses.comAug 18, 2025
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Christine W.
If I could put one star, I would. The glasses took over a month with zero explanation. They expedited shipping and it still took a week. Stay away from this site. It’s a scam.
Response from Glasses.comAug 18, 2025
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Craig
Very easy ordering and great selection! Prices were great and the process was easy. Thank you Glasses.com!
Response from Glasses.comAug 4, 2025
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Dawn M.
Glasses came on time and fit perfectly! Will be using this site the next time I need new glasses!
Response from Glasses.comJul 8, 2025
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Angela B.
Horrible site, horrible service and I don't even have my glasses yet. And based upon other reviews, I shouldn't expect my glasses any time soon. And it doesn't seem it's any cheaper here using my insurance than if I hadn't. I have 3 more pairs to order and I'll be going elsewhere. Awful.
Response from Glasses.comJul 1, 2025
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
Timothy W.
They like to oversell. Need to be careful before you enter card info. Make sure you triple check price.
Response from Glasses.comJul 1, 2025
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].
