Gift Baskets OverseasReviews of giftbasketsoverseas.com

Very good service. I have been working together with Olivia, who has been very helpful throughout the whole process.

I have been working with this company for about 4 years. I usually send gifts to the same recipient at the same address in the same country and everything was wonderful until this last time. The gift was scheduled to be delivered on the 10th, but it was never received. Towards the end of the day I received a call stating that the delivery hadn't been made because it was a rural area. No, the address is actually in the city. The 11th, when still no delivery, I contacted customer service. They were all very pleasant and kind but not helpful at all. They kept telling me they would check with the local office. How long does it take to call an office and find out the whereabouts of a package? Today is the 12th and still no delivery and I keep getting the same pleasant response: "we will contact the local office". Hopefully tomorrow, the 13th, the gift will finally be delivered. I have requested cancellation and refund but all I get are pleasant, sweet apologies and promises that they are contacting the local office. UPDATE: The issue was resolved, the delivery was made, the recipient was happy, all is well. I will still continue to use this company to send gifts to my friends because it's true-- everybody can have a bad day. Plus in this case, the good they offer outweighs one bad experience by far.

I recently ordered a gift for a friend in Colombia which was due to be delivered on the 8th of December, I checked with my friend and was informed that it had not arrived so I contacted the live help desk, they were very helpful and said they would chase it up, my friend contacted me yesterday (10th) evening to say that it had arrived and was very pleased with the gift, so well done and thank you for the speedy response, a first class service and very good customer service.

Simply amazing service - from two professionals (my husband and I) who have a combined 40 plus years of experience in customer service - so we know what we are talking about when we say amazing! I have sent my husband mutliple gift baskets in SE Asia and the company has gone above and beyond every single time to make sure it was a wonderful experience - coordinating with local delivery service and stepping me through everything personally as he received delivery to his remote location that wasn't easy to find. Recently I worked with their customer service for questions on another order and they were OUTSTANDING - immediate responses, and again above and beyond effort for a 5-star experience for us - which they have executed every time! HIGHLY RECOMMEND.

I 've ordered some gifts to UK for Xmas. Everything was delivered according to the description! The delivery guys were on time, 22 Dec., as I requested. My recipients were delighted with the gifts and so was I :) Thank you, Giftbasketsoverseas Team! You make people happier!

Very efficient, fast and polite customer service! Very quick in resolving issues too! Highly recommended! Very awesome international service!

Terrible service, their driver could not find my aunts house in England. The parcel was delayed. They didn't give me any reason for the delay except that the driver was confused. Then they didn't include the gift card that I had organized. - terrible.Finally the parcel was delivered to my Aunty 3 days late but it missed her birthday. Don't use them ever. This experience has put me off on line shopping which is something I do all the time.

This company are superb!!! I ordered a gift 🎁 for my girlfriend in Russia from America and paid in England on Internet via PayPal... they checked it was my card! The item arrived better than I expected and to Russia in 1 day!!! They really got me off the hook has other online gifts wouldn’t forfill my order due to cards not registered in Russia yet they could do 3 country logistics in 1 day... they are really nice people too and try hard to get things more than right. Both me and my girlfriend was delighted with this service highly recommend for long distance relationships for special days... a must have contact and top international order & gift 💝 forfilment company!!! Thanks for getting it right the first time