Gift Baskets OverseasReviews of giftbasketsoverseas.com

Hvorfor skal modtageren af en gave betale leverings gebyr jeg blev opkrævet 40 dollars hvilket jeg ikke ville betale det er vel helt normalt at det er afsenderen der betaler

GBO had one job, to deliver a hamper to our friend in Portugal on their birthday (or even slightly before would have been ok). At the last minute we were advised delivery problem to 'techinical issues' with the carrier. Hamper finally arriving days late and not to the actual apartment. Despite being provided the full postal address the parcel was dropped at a reception for a huge complex with an unrecognised signatory. The recipient had to hunt down the parcel and found the POD name was also wrong. I have given 2 out of 5, because the recipient was ultimately happy with the hamper. I was also credited the delivery charge after I requested it. I appreciate GBO say the local carrier was the issue but the very reason to order the hamper was so that the person receiving was surprised on their special day and in that their set up failed. It was the first time I have used this company and I would not risk using again or recommend.

The delivery was seamless but the basket itself was a severe disappointment. The winter choc basket on the website displays a range of premium chocolates but what arrived was a bunch of generic brands you can buy at the local supermarket. Not really worth the $200AU price tag. Yes they have a disclaimer but they also mention only replacing with premium products. A packet of timeout wafers and a bag of chips are not premium. EDIT: the customer experience team were really quick to address my complaint, contacting me on multiple occasions in an effort to come to a resolution. In the end I received a partial refund of $44AU. Obviously not enough to rectify the wrong but gotta give them credit for trying!

We recently bought a basket to send to the Azores. The basket (Joyous Tidings to Azores) on the website looked really nice, with really high quality products. However, the basket that was delivered had the cheapest products that they could find. I know, because I lived in the Azores for years, and I know what those products costs. They have a disclaimer on their websites that reads: 'Basket shape & design and exact brand selection may vary based on local availability at delivery location.' It was not a different brand, but a different product altogether. This was suppose to be a special Christmas gift, which turned out to be quite disappointing. The packaging on the website is very Christmassy, the package we received was just random, cheap corner shop supermarket products with very poor quality Here is a description of what the website describes, and what we received: Website description: 1 x Box of Marich chocolates/sweets (40 euros) 1 x Box of Nonni’s Original Biscotti (20 euros) 1 x Box of Beth’s Chocolate Chip Cookies (Exclusive Brand) 1 x Box of King Leo Peppermint Puffs (20 euros) 1 x Box of Rovelli Caramels (Exclusive Brand) 1 x Box of Marshmallows (Exclusive Brand) 1 x Box of Walker's Mini Shortbread Rounds (7 euros) 1 x Box of Candy Apple Caramel (Exclusive Brand) 1 x Big snowman 1 x Extra Option: Bottle of wine What we received: 2 x Boxes of chocolate (4 euros) 1 x 1 Jar of chocolate powder (2 euros) 1 x 1 Jar of peanut butter (2 euros) 1 x 1 Bag of candy (1 euro) 1 x 1 Box of caramels (2 euros) 1 x Bag of marshmallows (1 euro) 1 x Box of 'Knock Off' Oreos (1 euro) 1 x Box of Cocoa Dusted Truffles (2 euros) 1 x 1 Box of ‘queijadas' (1 euro) 1 x Big snowman (Unknown Price) 1 x Small hanging snowman (Unknown Price) 1 x Star ornament (Unknown Price) 1 x Extra Option) Bottle of wine (Unknown Price) In the end they told me that I received exactly what the website describes, and that the only difference was the basket. They offered me a $25 store credit which I will never use. I'd like to add that the basket did arrive on time, however it was just a disappointment.