GHS SecurityReviews of ghssecurity.com

Response from GHS SecurityOct 8, 2018

Elizabeth, Thank you for being a valued customer of GHS. I wanted to reach out to thank you for allowing us the opportunity to provide security services to you & your family, and to personally apologize for any experience you have had with us that would warrant the comments posted in this review. Upon receiving your feedback, I was able to locate your account and escalated your issues to our Urgent Care Team, who has since then personally reached out to you to resolve any issues you’ve experienced with your system and services, and to schedule a complimentary service appointment with one of our expert service technicians to ensure that we are doing all we can to assist and serve you. Current notes on your account indicate that we called and reached your voicemail, and left you a message with information regarding setting up the above system inspection. Please let me know if there is anything I can do to expedite that process - You can reach me via email 24/7 at [email protected]. We want you to know that your satisfaction is our #1 goal, and we will do all we can to ensure we live out our motto of Saving Lives and Making a Difference. Thank you for your patience, loyalty, feedback, and for allowing us the opportunity to serve & protect what matters most, to you. We hope to hear back from you soon so that we can resolve any and all issues you've experienced. Here to serve, Heather S. GHS Security

Response from GHS SecurityOct 8, 2018

Debra, Thank you for being a valued customer of GHS. I wanted to reach out to thank you for allowing us the opportunity to provide security services to you & your family, and to personally apologize for any experience you have had with us that would warrant the comments posted in this review. Upon receiving your feedback, I was able to locate your account and escalated your issues to our Urgent Care Team, who has since then personally reached out to you to resolve any issues you’ve experienced with your system and services, and to schedule a service appointment with one of our expert service technicians to ensure that you are educated on how to properly use your system. We value our customers and do all we can to ensure 100% customer satisfaction; if there is anything else that you need assistance with - including scheduling the above appointment, if not yet done - please do not hesitate to reach out to me directly and I will do all I can to assist! You can reach me via email 24/7 at [email protected]. We want you to know that your satisfaction is our #1 goal, and we will do all we can to ensure we live out our motto of Saving Lives and Making a Difference. Thank you for your patience, loyalty, feedback, and for allowing us the opportunity to serve & protect what matters most, to you. Here to serve, Heather S. GHS Security