Aaron
Worked great
Worked great, definitely cheaper then going to the auto part store.
Genuine OEM parts at wholesale prices. Keep your vehicle running in top condition by using only OEM parts.
GetOEMParts.com (getoemparts.com) has 505 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Aaron
Worked great, definitely cheaper then going to the auto part store.
Brian R.
Fair price, fast delivery, exactly as expected.
Oso N.
part arrived as promised , no damage, and looks good.
Paul G.
Part arrived on time and in good condition.
Jamal P.
Fast shipping I ordered online I put my VIN number in they told me that wasn't a right part for that VIN number and gave me the correct part and the price difference which it was cheaper good service and I receive my part in 2 days
Response from GetOEMParts.comNov 18, 2020
Hello Jamal, Thank you so much for sharing your experience with getoemparts.com. We are consistently trying to improve our services and it means everything to learn our efforts are paying off. Thank you again, and we hope to serve you in the future.
Stephanie H.
It's been almost a month now and my part still hasn't shipped. When I emailed customer service about a week after ordering with no update still, Mattie said to give their warehouse 48-72 hours to ship it. I waited. Nothing. I emailed again to say if it's not shipping this week, I want a refund. Haven't heard anything back yet. This is just ridiculous. I want the part I ordered or I want my money back. I'm not going to allow them to rip me off. I will contact the BBB and a lawyer if they want to play this game. Very disappointed and angry.
Response from GetOEMParts.comNov 18, 2020
Hello Stephanie, We appreciate your feedback, as we're always looking for ways to improve our business. We sincerely apologize that your experience did not meet your expectations or our standards. We strive for excellence in customer service and recognize we missed the mark in this particular case. As a result of your experience, I contacted your customer service representative and she assured me your part will be shipped by the end of Business today. Please let us know if you have any further concerns by direct messaging us on this site or any of our social media accounts. We do appreciate your business and would like to do what we can to make this right.
Jennifer L.
I wish I would have looked up their reviews before ordering. I ordered two heater arms and they sent one. Tried calling... No one answers the phone. I got an email 3 days after I sent one saying they were looking into it and still have not heard anything back. Very unprofessional and non-responsive. I do not recommend using them. *Update * I finally received my missing part. 3 weeks later. So they get 2 stars instead of one. Just not happy with the whole experience.
Response from GetOEMParts.comNov 18, 2020
Hello Jennifer, Thank you so much for drawing our attention to this order. as of late, we've been inundated with emails and our customer service representatives are doing their absolute best to serve each and every email in an accurate and efficient manner. With that being said, I've alerted a customer service representative to the status of your order and they will be shipping out your part by the end of business today. Again we apologize for the inconvenience and hope to earn the opportunity to better serve you in the future.
Ruston A.
I ordered a clutch pedal for a Ford F350.. waited weeks and no delivery.. I sent an inquiry.. they canceled my order and to this day no refund, ... NO REFUND.. They are thieves!!!! AVOID THEM Dont get taken by this scam company.