GetOEMParts.comReviews of getoemparts.com

Response from GetOEMParts.comDec 14, 2020

Hello Dakota, We apologize for the delayed shipping. Unfortunately, we are experiencing higher than average shipping times as USPS is currently inundated with orders. Normally parts ship within a week unless otherwise specified. I'd love to take a look into this order for you and investigate exactly what is holding the order up. If there's any way you could send us a direct message with your order number and order details to any one of our social media pages, it would be greatly appreciated. You can also contact us at [email protected] or 401-709-7836. Thank you so much for the feedback and we look forward to hearing from you.

Response from GetOEMParts.comDec 9, 2020

Hello Randy We cannot express enough, how delighted we are to read your review. We appreciate your patience and understanding as we navigate this pandemic. We assure you, we are consistently working to adapt in order to provide our customers with the best service possible. Thank you again and we look forward to hearing from you in the future

Response from GetOEMParts.comDec 9, 2020

Hello Amnon, We apologize for your most recent experience with Getoemparts. While we understand there is no excuse for the lack of communication you experienced, We would be remiss if we did not point out that our customer service representatives were out of the office 11/30-12/4. Unfortunately, Rhode Island has been placed on a two-week "Pause" due to covid and like many other, businesses we've faced some adversities while adapting to the new restrictions imposed on our state. Fortunately, at this point our customer service representatives are fully staffed and eager to answer any questions our customers may have. Again We apologize for the lack of communication and hope to earn the privilege to redeem ourselves in the future.

Response from GetOEMParts.comDec 14, 2020

Hello Tyler, We apologize for your most recent experience with GETOEM Parts. Products that require special ordering are often back-ordered. When a product is back-ordered it does take some time for us to receive that product from our suppliers. We understand your frustrations and would like to assure you that our team is doing everything they can to get your part out to you. As for our security, Here at Tasca Parts, We take security extremely seriously. We currently employ HTTPS secured Servers to ensure our customers are protected. We are committed to maintaining rigorous standards designed to preserve your confidentiality and protect your personal information and your rights as a consumer. The security of our site has been verified by Google and we are consistently working to ensure we are at the forefront of internet security in an attempt to protect our customers. If you have any doubts whatsoever please feel free to refer to the privacy page of our website https://www.getoemparts.com/policies/privacy We hope this response may have cleared up some questions you may have had and please feel free to give us a call at 4010709-7836. A customer service representative would love to answer any further questions you may have.

Response from GetOEMParts.comDec 4, 2020

Hello Donny Unfortunately, our customer service representatives have been short-staffed this past week due to Covid-19. We apologize for the inconvenience and assure you our customer service representatives will be available via phone and email on Monday(12/7)to answer any questions you may have regarding your order. We imagine your parcel should arrive shortly given it is one state away from you. However, if If you have any other questions or concerns regarding your order please feel free to reach out via our customer service hotline (401-709-7836) on Monday 12/7. Again we apologize for the frustration resulting from this order and look forward to rectifying this issue for you and providing you the service that our customers expect and deserve.