GetOEMParts.comReviews of getoemparts.com

Response from GetOEMParts.comMar 31, 2021

Hello Andrew, We appreciate you taking the time to leave us a review. Here at Getoemparts.com, we value reviews received from customers, as they provide us with powerful insight and helps us determine what aspects of our service could be perfected. Unfortunately at the moment, our phone lines are currently down due to staffing shortages. Our website features a large banner explaining the situation in more detail. Our customer service representatives are currently focused on moving our orders through processing to ensure a quick and accurate turnaround on orders. In the meantime, we implore you to visit our order status page to inquire about the current status of your order. Fortunately, our customer service representatives should be available to receive calls tomorrow 4/1. Thank you again for your review and we hope to hear from you shortly.

Response from GetOEMParts.comMar 31, 2021

Hello Darryle, We appreciate you taking the time to leave us a review. Here at Getoemparts.com, we value reviews received from customers, as they provide us with powerful insight and helps us determine what aspects of our service could be perfected. Unfortunately at the moment, our phone lines are currently down due to staffing shortages. Our website features a large banner explaining the situation in more detail. Our customer service representatives are currently focused on moving our orders through processing to ensure a quick and accurate turnaround on orders. In the meantime, we implore you to visit our order status page to inquire about the current status of your order. Fortunately, our customer service representatives should be available to receive calls tomorrow 4/1. Thank you again for your review and we hope to hear from you shortly.

Response from GetOEMParts.comMar 25, 2021

Hello Shorty, Thank you so much for your review as we are consistently improving our business and your feedback serves to gain more insight into what we can do better as a company. At Getoemparts.com, we pride ourselves on the service we provide our customers and appreciate any opportunity to better serve our clientele in the future. However, it should be noted that the 3-5 business days refers to the time it takes for your part to arrive at our warehouse, given the product requires special ordering. Once we receive your parts, we then ship them out to you. This process may explain your expected delivery date and the date your part actually arrives. We apologize for any frustrations that may have occurred as a result of this order and hope our response provided some insight into our shipping process.

Response from GetOEMParts.comMar 25, 2021

Hello Cody, Thank you so much for your review as we are consistently improving our business and your feedback serves to gain more insight into what we can do better as a company. At GetOEMparts.com, we pride ourselves on the service we provide for our customers and appreciate any opportunity to better serve our clientele in the future. With that being said, we took a look into your order and discovered the part you ordered is indeed an OEM part. As our name implies, we do only sell genuine OEM parts at up to 40% off MSRP. We apologize for any frustrations that may have occurred as a result of this order and hope to earn the opportunity to better serve you in the future.