GetlabsReviews of getlabs.com

I had a great experience with Getlabs. The nurse was very nice and didn't hurt me when drawing blood. We don't have a car so we really appreciate this service. It was quick, easy and painless.

Would give a zero if I could. Tried for the first time. Uploaded all lab requests. When tech came she hadn’t printed them out so I gave her a printed copy as well and now my mom has to cancel a nephrologist appointment because you’ve lost the request for the kidney panel Now quest is claiming blood was never drawn for a kidney panel which was the critical test despite clear orders for one. I want a refund but absolutely no way to get ahold of a person They keep emailing me absolute garbage instead of reading my helpdesk complaint. Getlabs please get employees with an iq over 70 if you want to stay in business. This is 100% your fault

Terrible they reschedule me 2x October 31st and today!!!! NOT HAPPY

Lena was fantastic! My son has autism and lena made the experience so easy for him

Phlebotomist was able to arrive earlier than scheduled. She was polite, friendly and professional. Highly recommend and would use agsin.

I will give it two stars for the phlebotomist that came, she was great. I will also factor in the convenience. But, if you have a time constraint and need the labs quicker DONT go through them, go through your doctor and make the drive if you can. The timeline is way longer than normal.

Very efficient and polite!!

They lost my blood! An unbelievable failure since they collected 9! vials. Trying to find out what happened and get them to take ownership of this catastrophic mistake has been a colossal failure. I am STILL trying to get answers and have someone call me. They offered to retake my bloodwork—free of charge and had the audacity to insist on the same 4hr window I had initially paid for. When I asked to please have that be a 1hr window they stopped responding to my emails. Absolutely horrific experience!