KeySmartONE OF THE MOST ADORED AND WIDELY-DISCUSSED PRODUCTSConstantly annoyed with thigh poke, key jingle, and damaged pants, Mike set out to design a solution to the bulky key ring. After months of prototyping, testing, and redesigning, KeySmart® was born.
KeySmart (getkeysmart.com) has 198 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Manufacturing · Lake Zurich, Illinois
Excellent
Manufacturing · Elgin, Illinois
Excellent
Manufacturing · Chicago, Illinois
Excellent
Manufacturing · Glendale Heights, Illinois
Excellent
198 approved reviews, newest moderated first
Ihor
I am happy withe key holder, that i recieved . Very good quality !
Response from KeySmartJul 14, 2025
Hi iHor, Thank you for your feedback. We're glad to hear that you've had a good experience with our product! Kind regards, Alejandra KeySmart Team
customer
I had an issue with my card after about a year and they quickly replaced it. No problem at all great service.
Response from KeySmartJul 7, 2025
Hello, Thank you for sharing your experience. I'm glad we were able to help you out! We appreciate your business! Kind regards, Alejandra KeySmart Team
Robert J.
We had some trouble with the choosen parcel service (they lost track and finally send back to sender). But the support offered by the service agent was excellent. He was very patient and prepared a new delivery for me while waiting to get the first package 📦 back. Best customer care I experienced for a long time.
Response from KeySmartJun 30, 2025
Hi Robert, Thank you for your feedback. We're glad to hear that you've had a great experience with our customer service! We appreciate your business! Kind regards, Alejandra KeySmart Team
Marcio C.
Yes, the order was really late, but the service was impeccable and the products arrived. And like everything I've bought from Smartkey since the Kickstarter days, they all have very good design and quality. It's definitely worth it.
Response from KeySmartJun 30, 2025
Hi Marcio, Thank you for your nice comments. We're glad to hear that you've had a great experience with our customer service and that you love our products. Thank you for choosing us. Kind regards, Alejandra KeySmart Team
Danielle W.
So it's a long story but to make it short they happily replaced my cord and sent me a whole new set, looks better than I knew I originally ordered. They were very helpful and kind. I would definitely recommend this charger, and company.
Response from KeySmartJun 30, 2025
Hi Danielle, Thank you for your feedback. I'm glad we were able to work on a resolution for you. Thank you for choosing us, we appretiate you! Kind regards, Alejandra KeySmart Team
Dan N.
Its is a scam!!!. They send defective items and then do not answer
Response from KeySmartJun 30, 2025
Hello Dan, We apologize for the experience you have had. Checking internally, I saw we were able to offer you a resolution already. If you are still having issues, please don't hesitate to contact us at [email protected], and we’ll take care of this right away. Kind regards, Alejandra. KeySmart Team
Bruce N.
Waiting on order for over three months, they have shipped 3 accessories that fit into the keysmart but not the keysmart itself or the wallet that was bundled with it. When they finally responded to an email it would not let me reply and had to post original email and reply back into their complaints, been waiting a week and have not heard back, again. Don't waste your time or money with this company.
Response from KeySmartJun 30, 2025
Hello Bruce, We apologize for this since it is not the experience we want our customers to have. Checking internally, I saw we were able to offer you a resolution already. If you are still having issues, please don't hesitate to contact us at [email protected], and we’ll take care of this right away. Kind regards, Alejandra. KeySmart Team
AP B.
Avoid at all cost! Ordered and it never arrived. Reached out via email and never got a response regarding my concern. Thankfully I managed to get a refund through my bank. Keysmart had the AUDACITY to dispute my claim. I have proof that it never got shipped. Would give 0 stars if I could.
Response from KeySmartJun 30, 2025
Hello AP, We appreciate you sharing your experience, as it helps us identify our areas of improvement. We are very sorry for the experience you had with the shipment and the refund process. If you have any questions or if you need more assistance, please don't hesitate to contact us at [email protected]. Kind regards, Alejandra. KeySmart Team