KeySmartReviews of getkeysmart.com

I’ve previously bought a KeySmart product and loved it, however my latest experience has drastically changed this. I got the KeySmart iPro as it’s Apple compatible but it rarely updates meaning I’ve left my keys behind without realising multiple times. I think I have a defective one as the buttons are sunk in meaning they’re super hard to actually press and the LED light isn’t bright at all. I’ve tried contacting KeySmart using their customer portal which failed every time I went to submit so I tried emails instead which reckons a reply within 24 hours. It’s been 2 weeks now with no reply.

They never sent me anything I waited for month. Extra star because at least I got refund.

Ordered in August, order didn’t ship until late September. They refused to respond to emails through their customer service form. In fact, they didn’t actually ship my order until after I had opened a chargeback via my credit card company.

I got 3 of your cards to find my Apple. The rechargeable ones. Great idea.  However they don’t work as expected. The one in my wallet, when I leave home with my wallet in my pocket - alerts me that it was left behind.  The one I have with my passport (I do travel a lot) works 50% of the time. Most of the time it is not reachable.  Pretty disappointing.

I ordered a KeySmart Original from their website to be shipped to Belgium. Upon arrival I got the message that I had to pay more than the price of the item to let the package pass at customs. I refused and let the package be returned. I tried to contact the KeySmart team but since then I have not yet received an answer about reimbursement of my money. I'm a little disappointed because I have sent multiple mails trying to get in contact, but without a single reply. I hope to somehow in the near future get a reply, even just to know that someone read my mails, because quite frankly I have lost all hope by now.