Christian
Good but could be better
An object that is no longer correctly recognized by its application one year after purchase, it is never pleasant. Fortunately, I realized it by knowing where he was and by conducting a test. A contact with support was followed by several somewhat useless emails. In the last one, several solutions are proposed; it is the last one that works. Detach the object from the application, reset it (4 quick presses on the button located on the card and at the 5th press stay until you hear a beep. We can then restart the association of the card and the device. It’s a shame that there is an outage and that so many exchanges are needed to obtain the solutions.
Response from KeySmartSep 1, 2025
Hello Christian, Thank you for sharing your experience. I’m glad we were able to help you out! And thank you also for your feedback—we are always looking for ways to improve our services. Kind regards, KeySmart Team