KeySmartReviews of getkeysmart.com

3.8198 reviews
Manufacturing
860 Bonnie Ln, Elk Grove, Illinois

Write a review

Directions Website

KeySmart

Write a review

About KeySmart

ONE OF THE MOST ADORED AND WIDELY-DISCUSSED PRODUCTSConstantly annoyed with thigh poke, key jingle, and damaged pants, Mike set out to design a solution to the bulky key ring. After months of prototyping, testing, and redesigning, KeySmart® was born.

KeySmart (getkeysmart.com) has 198 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: getkeysmart.com
Website: getkeysmart.com
Category: Manufacturing
Location: Elk Grove, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 80% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

KeySmart reviews

Showing 126 reviews with 5 stars · Clear filters

mathieu V.
Sep 8, 2026
Easy to order and a fast delivery.
Easy to order and a fast delivery. Juste one thing it has been hard to fint the expansion pack on the site.
Linsey V.
Jan 22, 2026
The Traveling Wallet
Wallet was stolen. I was able to lock all my credit cards. I tracked it all day. There were times is lagged pretty bad, but overall, it did pretty good. I was able to retrieve about 15 pinpoints. I called 8 different police departments as my wallet took its journey. In the end, an hour and a half away, police were able to get the address and find it thrown in the dumpster. I recovered my wallet and ID. Hopefully, all this will also lead to a future arrest. Stolen: 11am -Retrieved:1223am. Great product to have!
Response from KeySmartFeb 2, 2026
Hi Linsey, Thank you for sharing this experience. While it’s unfortunate your wallet was stolen, we’re glad the Smartcard helped you recover it and your ID. It’s great to hear the product was able to do what it was designed to do in a real-world situation like this. We really appreciate you taking the time to write such a detailed review. Kind regards, The KeySmart Team
David W H.
Jan 15, 2026
very quick and polite repone.
very quick and polite repone.
Response from KeySmartJan 21, 2026
Hello David, Thanks for taking the time to leave a review! We're glad to hear the response was quick and polite. We appreciate you! Kind regards, The Statik Team
Tonya Bennett B.
Jan 15, 2026
Excellent customer service and care.
Excellent customer service and care.
Response from KeySmartJan 21, 2026
Hello Tonya, Thanks for sharing your feedback! We’re glad our customer service team stood out. We appreciate you as a customer! Kind regards, The Keysmart Team
Christopher C.
Jan 13, 2026
Gold Standard Service
This could have gone a completely different way but KeySmart customer service is Gold Standard. I accidentally added a product I didnt want to my cart after purchase and forgot to add my 20% discount code. I contacted the KeySmart customer service email and within an hour had the unwanted item removed, the 20% applied and the balance being refunded. This was a rare pleasure in shopping online. They have earned repeat business and my endorsment.
Response from KeySmartJan 21, 2026
Hello Christopher, Thanks for sharing your experience. We’re glad the team could quickly fix the order and apply the discount without any back-and-forth. Making things right the first time matters to us, and we really appreciate you for being our customer! Kind regards, The Keysmart Team
Sam M.
Jan 10, 2026
Needed help getting my card to charge
Needed help getting my card to charge. It was explained that the Apple Watch chargers were not compatible and I needed to use a flat phone charger, which I did successfully. The support person was extremely helpful and followed up twice to make sure that my issue was resolved. He was also very easy to work with. Very pleased.
Response from KeySmartJan 12, 2026
Hi Sam, Thank you for taking the time to share this. We’re really glad our team could quickly pinpoint the charging issue and get everything working properly. It’s great to hear the follow-ups and guidance made the process smooth and easy for you. We truly appreciate your kind words and your trust in us. Kind regards, The Keysmart Team
Jan T.
Dec 24, 2025
After errors by both USPS and me…
After errors by both USPS and me resulted in not getting an order in time for Christmas, Keysmart CS was responsive,friendly, and happy to give me a refund. I wish I hadn’t needed to cancel the order. (I had bought elsewhere to have the items on time. Now It’s Christmas Eve and they’re not here yet. Should’ve stayed with Keysmart.)
Response from KeySmartDec 29, 2025
Hi Jan, Thank you for taking the time to share your feedback. We appreciate your understanding around the situation, and we’re glad our support team was able to respond quickly and help with the refund. We’re sorry the timing didn’t line up for the holidays, and we hope we’ll have the opportunity to support you again down the road. Kind regards, The KeySmart Team
John W.
Dec 24, 2025
Excellent support when I needed it!
I’ve now purchased two KeySmart iPro holders and generally love the product. However, the second unit I received had a technical glitch and wouldn’t connect to the Apple Find My network. I reached out to their customer service team, and I was seriously impressed. They were incredibly quick to respond and arranged for a replacement to be sent out immediately without any hassle. It’s rare to find a company that stands behind its products like this. Five stars for the support!
Response from KeySmartDec 29, 2025
Hi there, Thank you for taking the time to share your feedback. We’re really glad to hear you love the KeySmart iPro and that our support team was able to step in quickly and resolve the issue with your second unit. Standing behind our products and making things right when something goes wrong is exactly what we aim for. Kind regards, The KeySmart Team

KeySmartReviews of getkeysmart.com

About KeySmart

About these reviews

More in Manufacturing, Illinois

OEO Energy Solutions

Howard Custom Transfers, Inc.

Farm to Pet

Tiger Tool Supply

KeySmartReviews of getkeysmart.com

KeySmart reviews

Easy to order and a fast delivery.

The Traveling Wallet

very quick and polite repone.

Excellent customer service and care.

Gold Standard Service

Needed help getting my card to charge

After errors by both USPS and me…

Excellent support when I needed it!

About KeySmart

About these reviews

More in Manufacturing, Illinois

OEO Energy Solutions

Howard Custom Transfers, Inc.

Farm to Pet

Tiger Tool Supply

KeySmart reviews

Easy to order and a fast delivery.

The Traveling Wallet

very quick and polite repone.

Excellent customer service and care.

Gold Standard Service

Needed help getting my card to charge

After errors by both USPS and me…

Excellent support when I needed it!