CelluReviews of getcellu.com

I ordered one jar. I was then told I need to order more idid I now have three jars. I use it twice a day and see no improvement. I am very disappointed I will continue to finish the jars twice a day.

After using for a month, I thought there was some improvement on my arms, and neck. I brought a second jar but there is very little difference in my skin. It moisturises well but not the results I’d hoped. Using the eye cream for a few weeks but no improvement yet.

My product never turned up

It actually works. No more to say. Just try it.

This STUFF DOES NOT WORK. SKIN DRIES OUT. STOP SENDING NOW !!

My cream arrived damaged I couldn’t use it, the seal was broken and cream had spilled out. They sent me a replacement which I never received. Kate their customer service specialist said they were investigating. Apparently it had been delivered but no photo proof was supplied. I confirmed I didn’t get any delivery on the day in question so they said they would investigate with their logistics partner. I waited & waited. 6 weeks later & still no information on what happened to my 2nd delivery despite several emails asking for updates. When I asked for a refund Kate tells me I needed to chase it up with the courier company myself! After waiting and being patient with them for 6 weeks. Very disappointing. UPDATE: I reached out to the courier company myself out of pure frustration because I wasn’t getting anywhere with Cellu. I gave them the tracking number & they replied back almost immediately with photo proof: except IT WASN’T MY DELIVERY ! On the exact day and time my parcel had been apparently “delivered” (according to Kate) the photo proof showed it was NOT my parcel. So this tracking number was wrong all this time. I sent Kate proof of delivery- it was a parcel from a clothing company (not even Cellu) so how they got this tracking number is beyond me. November 10th Kate replies to me: “I’m very sorry for the confusion and inconvenience caused by receiving the wrong tracking link. I’ve escalated this issue to our logistics team right away, as it appears the replacement order may have been sent to the wrong address.” It’s now November 21 and still NO REPLY from Kate. DO NOT buy from this company. UPDATE: December 1st Still no closure on this. It’s already been established my replacement item was sent to the wrong address. But they are not helping me close this once and for all with a refund. Kate sent me the reply below to my inbox last week but it’s a lie because they are not helping resolve it. I have asked repeatedly for a refund. As soon as I post a comment here an email gets sent to my inbox along the lines of “they are working to resolve it”. I have no doubt now that Kate is even a real person. Terrible company to deal with.

I have been using this Crepey Skin cream for a few weeks now on my arms, legs, neck and chest and I’m so pleased with the results. Not only does it reduce the crepey skin, but it leaves my skin so soft and youthful looking. Be sure to use it every day for the best results. I love it.

Ordered on 21 st Oct still haven’t received on 3rd Nov. I’m beginning to think this is a scam