CelluReviews of getcellu.com

This is an AI website using fake photos. If you zoom in on the products in the pictures of women you’ll see the writing is AI and complete nonsense. Based on that I won’t be buying from this company. I suspect it’s a Chinese product as the returns don’t sound legit either. They have aggressive ads on Google. Cheap product dressed up as a premium one with fake AI photos. Please don’t waste your money on this!

Unethical practice upon purchasing: An automatic subscription added where I never saw an option to decline before purchasing. I only found out about my subscription when I contacted customer support to get a refund. Deceitful return policy: Customer Support team stated the return center is overseas, so Customer needs to pay for shipping: but to save you the trouble they will give you a 15% return and just keep product. Unacceptable to me... I then got transferred to a different Customer Support Person, who reiderated the overseas theme- and offered a 35% return and keep the product. What??!! Nowhere in the Return and Refund explanation on their webpage does it mention anything about customer needs to pay for shipping overseas. Some people may like this product, I was unable to tolerate the smell. It is heavily scented with rose and vanilla. I have used other products with rosehip oil and they were never this overpowering. Yuck!

do not order from this company complete scam. website says will refund and you can return not true. complete lie they offer 15% to keep it

I would advise anyone to think twice about buying from this company I definitely did not sign up for a subscription got a shock when I received an email saying an order was on its way so beware K

BEWARE THEY DO NOT HONOR THEIR CUSTOMER SATISFACTION GUARANTEE If I could give them zero stars, I would. They are a bunch of thieves. They have a return policy of Customer Satisfaction Guaranteed. If you try to get a refund, they start offering partial refunds and keep the product. It starts at 15%, then 35% and finally 50%. Then when you ask for a full refund you get the run around about all returns go to China, shipping is very expensive and if returns are accepted you will get a refund in 3 weeks. Yet their policy says they accept unopened and open but not entirely used product. So what are you inspecting??? Policy also stated fast refunds And to make matters even worse, once you get fed up with their excuses and agree to the 50% refund they stop answering your emails. It is a shame this is how some people make a living

I have not seen any change at all anywhere. My arms still look terrible! No tank tops for me. PLEASE DO NOT SEND ANY MORE PRODUCTS TO ME!! It’s not doing it for me!

Shocking customer service and subscription trap Please be careful buying from this company. I requested an urgent cancellation before my order was prepared, but they pushed it through anyway, even after replying that it was "escalated." They secretly set up a subscription and took money without my permission. When I tried to get a return under their "60-Day Risk-Free Trial," they did not stick to their own policy. Instead, they forced me into a time-wasting email chain, haggling with partial refunds from 15%, 20%, to 35%. I countered by asking for 80%, but they refused and stuck to 50%. Their replies were completely unprofessional and ridiculous—they didn't even bother to sign off their last emails with a name. I accepted the 50% partial refund without returning the item to end an appalling customer service. If you find yourself in this situation, I highly advise you to go straight to your bank to open a dispute instead of wasting your time emailing them which I realised too late. Stay far away!

I never signed up for a subscription. They are now sending another order which I do not want.