CelluReviews of getcellu.com

Absolute scam of a company. 60 day "risk free" trial is not risk free as you have to pay to return the items overseas. Where is this mentioned on the website? Nowhere. I tried to cancel the order because the shipping took so long despite the company advertising "fast shipping". I tried to cancel within the statutory cooling off period. They just ignored me and repeatedly sent me the same email. They ignore your emails so that you accept the offer of keeping the items for 50% refund because you have no other choice. Even the email asking me for feedback will only send you to Trustpilot to leave a review if you give high stars. If you want to leave 1 star it redirects you to Cellu's website.

I have never received my order .. but I keep receing emails asking for me to review their product. It's been 3 weeks since my purchase. I find it ironic that the vendor has time to ask for a review but but no time or desire to provide a shipping update.

I wasn’t sure what to put here as I am presuming skin is skin do it would work equally well on men’s skin as well as for women. It doesn’t. I even bought the new and improved but it looks the same as my original pot so haven’t used it. Not sure why there are so many happy customers. Peter

Brilliant. Arrived no problem. Beautiful and well researched, balanced ingredients. Instant softening, absorbs like silk, does what it says. No horrid scent to mess with my delicate organic perfumes or health. Best moisturiser ive ever tried. Very impressed buying more for my friends.

The cream did not work for me but they wouldn't accept a return for refund but only offered a small percentage of my money back, even though they say you can get a refund if you're not satisfied.

Smells like greasy chip shop oil, just awful

Product took a month to be delivered. Constant emails to the Customer Service team as the claim that the delivery was being processed was unsubstantiated and the tracking number didn't work. Asked to cancel the repeat order and was told there was none in place, and then had a reminder that the next payment would be taken before the first order had even been received. Eventually received the delivery but would not recommend as, although responsive and polite, the customer service was of no help and the order was only resent when I advised I would be calling in the credit card company

What I love about about this cream - absorbs nicely, not greasy, my skin stays hydrated and so soft. As for the firming, I have used 2 jars already and haven’t noticed a firming difference in my crepy skin to rave about. However, I did order 3 more and will continue to use because I love the way my skin feels. I’m not expecting miracles as I have lost a lot of weight and have some sagging skin, I will continue strength exercises and rebuilding muscle so the combination may improve but will take time.