Get SeleneReviews of get-selene.com

Response from Get SeleneOct 21, 2026

Hi Innassa, we're so happy you gave Selene a chance and that your kitties are now enjoying their wireless fountain! 🥰🐱❤️ It's lovely knowing your purchase turned out to be such a great addition to their daily routine. We also really appreciate your patience while waiting for your order to arrive. Thank you for trusting us and for recommending Selene to other pet parents. Sending lots of love and gentle chin scratches to your sweet kitties! 🐾 — The Selene Team

Response from Get SeleneOct 21, 2026

Hi Teresa, we're so happy that your two pups and three kitties are loving their new fountain! 🥰❤️ With five furry friends sharing, we're glad the larger fountain has been such a hit in your home. We sincerely apologize for the mix-up with your extra filters, but we're glad our team was able to arrange the correct replacements so quickly. Thank you for your patience and for giving us the chance to make things right. We truly appreciate your kind words about our customer service team, Teresa. Sending lots of love to your whole furry family! 🐶🐱🐾 — The Selene Team

Response from Get SeleneOct 21, 2026

Hi Linda, thank you for sharing your experience with us! ❤️ We're sorry it wasn't easier to find our contact information when you needed assistance, and we appreciate you taking the time to reach out. We're really glad that once you connected with our team, you received a quick and thoughtful response that helped put your mind at ease. Your feedback about making support easier to find is valuable, and we'll be sure to share it with our team. Thank you for giving Selene the opportunity to help, Linda. We're always happy to be here for you and your furry friend! 🥰🐾 — The Selene Team

Response from Get SeleneOct 21, 2026

Hi Betty, thank you so much for your kind words! ❤️ We're really happy to hear that our team was able to assist you quickly and make your experience a positive one. We always want you to feel welcomed, heard, and well taken care of whenever you reach out, so your feedback means a lot to us. Thank you for choosing Selene, Betty. We're grateful for your support and are always happy to help whenever you need us! 🥰🐾 — The Selene Team

Response from Get SeleneOct 21, 2026

Hi Julie, thank you so much for taking the time to recognize Cherry! ❤️ We're so happy she was able to help you find a resolution that worked for you and make your experience with Selene such a positive one. Thank you for giving us the opportunity to help, Julie. We're grateful for your trust and hope you and your furry family continue having a wonderful experience with Selene! 🐶🐱🐾 — The Selene Team

Response from Get SeleneOct 21, 2026

Hi Denise, we're so glad our team was able to help you find that missing piece! ❤️ It's easy to overlook something tucked away in the packaging, and we're happy everything was there so you could finish setting up your fountain. How lovely that your sister recommended Selene to you! 🥰 We hope your new puppy enjoys the fountain just as much as her furry friend does. Thank you for giving us a try and for already thinking of recommending us to another puppy parent. Sending lots of love to your little one! 🐶🐾 — The Selene Team

Response from Get SeleneOct 21, 2026

Hi Sandie, we're so happy to hear that your pups have been loving their Selene fountain from the very beginning! ❤️ We also understand your concerns about receiving more filters than you need, especially after purchasing a larger supply. We sincerely apologize for the confusion and for the difficulty you had finding a way to contact us. We're glad our team was able to help with your subscription, and we really appreciate your feedback about making replenishment options easier to manage. We'll be sharing your suggestions with our team. Thank you for your patience and for giving us the chance to help, Sandie. We're always here if you need anything else for your furry family! 🐾 — The Selene Team

Response from Get SeleneOct 21, 2026

Hi M, we're so happy to hear that you're loving your Selene fountain! 🥰❤️ It's wonderful knowing that the filtration system is working well for you and that you're enjoying how clean and fresh the stainless steel bowl stays. We're also glad you're happy with the value of both the fountain and the replacement filters. It means a lot to know that Selene has been such a great addition to your furry friend's daily routine! Thank you for sharing your experience and for choosing Selene. Sending lots of love to your sweet pup! 🐶🐾 — The Selene Team