Get SeleneReviews of get-selene.com

Response from Get SeleneSep 17, 2026

Hi Michael, thank you for sharing your experience with us. We understand you’d like assistance with your fountain and appreciate you bringing this to our attention. 🐾❤️ Please email us at [email protected] with your order details and reference this Trustpilot review. Our team will review the details and help with the appropriate next steps. We’d appreciate the opportunity to assist you, Michael. 🐶❤️ -The Selene Team

Response from Get SeleneSep 16, 2026

Thank you so much, Elizabeth! We’re so happy to hear that both your dogs and cats took to their Selene fountain right away! 🐶🐱🐾❤️ We’re glad you’re enjoying how easy it is to set up and maintain, and that the fountain has been a great addition for your pets. Thank you for choosing Selene and for sharing your experience with us! 🐾❤️ -The Selene Team

Response from Get SeleneSep 16, 2026

Thank you so much, Keith! We’re so happy to hear that Gizmo loves his new Selene fountain and is drinking so much more water! 🐶🐾❤️ It sounds like he’s definitely making good use of it if you’re refilling it every other day! 😄 We hope Gizmo continues to enjoy his fresh water and his new fountain. Thank you for choosing Selene! 🐾❤️ -The Selene Team

Response from Get SeleneSep 16, 2026

Thank you so much, Helen! We’re so happy to hear that your dogs are loving their Selene fountain and that you’re enjoying how clean it keeps their water! 🐶🐾❤️ We appreciate you sharing your experience with the filter as well. It’s great to hear that the fountain has been a wonderful addition for you and your pups. Thank you for choosing Selene and for sharing your feedback with us! 🐾❤️ -The Selene Team

Response from Get SeleneSep 16, 2026

Hi Courtney, thank you for taking the time to share your experience with us. We understand you’d like an update on your order and tracking information. 🐾❤️ Please email us at [email protected] with your order details and reference this Trustpilot review. Our team will be happy to review your order and provide an update on the available shipping and tracking information. Thank you for bringing this to our attention. We’d appreciate the opportunity to assist you. 🐶❤️ -The Selene Team

Response from Get SeleneSep 16, 2026

Thank you so much for sharing your experience! We’re glad to hear your little dog is drinking more and enjoying the fountain. 🐶🐾❤️ We also love hearing that the quiet flow has become a soothing presence for you too. We hope you both continue to enjoy it! Thank you for choosing Selene! 🐾❤️ -The Selene Team

Response from Get SeleneSep 16, 2026

Hi D Shea, thank you for sharing your experience with us. We understand you’re looking for an update on your order and appreciate you bringing this to our attention. 🐾❤️ Please email us at [email protected] with your order details and reference this Trustpilot review. Our team will be happy to review your order status and provide the latest available shipping information.☺️ -The Selene Team

Response from Get SeleneSep 16, 2026

Hi Nancy, thank you for sharing your experience with us. We understand you’d like assistance with updating the shipping details for your order. 🐾❤️ While we don’t currently offer phone support, our team is available by email at [email protected]. Please send us your order details and reference this Trustpilot review so we can review your order and assist with the appropriate next steps.☺️ -The Selene Team