Get SeleneReviews of get-selene.com

Response from Get SeleneSep 16, 2026

Hi Jayne, thank you for sharing your experience with us. We understand you’d like assistance with your order and appreciate you reaching out. 🐾❤️ Please email us at [email protected] with your order details and reference this Trustpilot review. Our team will be happy to review your order and subscription details and assist with the appropriate next steps. Thank you for bringing this to our attention, Jayne. We’d appreciate the opportunity to assist you. 🐶❤️ -The Selene Team

Response from Get SeleneSep 16, 2026

Thank you so much, William! We’re glad to hear your pup took to the fountain right away and that you’re happy with the quality of the unit! 🐶🐾❤️ We truly appreciate your kind words and are happy to know you’d choose Selene again. Thank you for sharing your experience with us! 🐾❤️ -The Selene Team

Response from Get SeleneSep 15, 2026

Hi Lance, thank you for sharing your concerns. We understand how important it is to have clear communication and an accurate update when you’re waiting for an order to arrive. 🐾❤️ Please email us at [email protected] with your order number and reference this Trustpilot review. Our team will review the current shipment status and check the latest tracking information for your order. We appreciate you bringing this to our attention, Lance, and we’d be happy to assist you. 🐶❤️ -The Selene Team

Response from Get SeleneSep 15, 2026

Thank you so much for sharing your experience, Charles! We’re glad to hear Diesel has gotten used to his fountain and is enjoying it now. 🐶🐾❤️ We hope he continues to enjoy fresh, clean water for many years to come! -The Selene Team

Response from Get SeleneSep 15, 2026

Hi Doug, we’re sorry to hear about the experience you’ve had while waiting for your order. Please email us at [email protected] with your order details and reference this Trustpilot review. Our team will review your order status and help provide the update you’re looking for. Thank you for bringing this to our attention, Doug. We’d appreciate the opportunity to assist you. -The Selene Team

Response from Get SeleneSep 15, 2026

Thank you so much, Scott! We’re glad to hear your pup is enjoying the fountain and drinking more water! 🐶 It’s great to know that you’ve found it easy to use and that it’s been a positive addition to his daily routine. Thank you for choosing Selene! 🐾❤️ -The Selene Team

Response from Get SeleneSep 15, 2026

Thank you so much, Debra! We’re so happy to hear that your pups are enjoying their Selene fountain! 🐶🐶🐶❤️ It sounds like your 16-year-old and 10-year-old were quick to approve! 🐾 We hope your 7-year-old decides to give it a try soon too. 😊 Thank you for choosing Selene and for sharing your experience with us! -The Selene Team

Response from Get SeleneSep 15, 2026

Hi there, we’re sorry to hear that your order is taking longer than expected. We understand how concerning it can feel when you’re waiting on two items without a clear update. 🐾❤️ Please email us at [email protected] with your order details and reference this Trustpilot review. Our team will be happy to review the status of your order and provide you with an update. Thank you for bringing this to our attention. We’d appreciate the opportunity to assist you. -The Selene Team