Get SeleneReviews of get-selene.com

Response from Get SeleneOct 15, 2026

Hi Jana, we're delighted that your two little pups are enjoying their fountain! ❤️ It's wonderful to hear that the water capacity has been so convenient for you and that you feel reassured knowing they have fresh water available throughout the day. We especially appreciate that you've already been telling others about Selene! Knowing you're happy enough with your experience to share it with fellow pet parents means so much to our team. Thank you for trusting us with your little ones, Jana. We hope their fountain continues to make caring for them a little easier! 🐾 — The Selene Team

Response from Get SeleneOct 15, 2026

Hi Eleni, it brings us so much joy to hear how happy you and your gorgeous Mouse are with his fountain! ❤️ There's something so special about watching our furry friends enjoy the little things we choose for them, and we're delighted that his fountain has been such a wonderful addition to his routine. We also appreciate your suggestion about making the filter placement instructions clearer! For the lid filter, the flat side should face the filter case lid, while the other side faces downward. We hope this little tip makes your next filter change easier, and we'll certainly keep your feedback in mind as we continue improving our instructions. Your kind words about our customer service team are especially appreciated. We're so glad they've been able to answer your questions promptly and make your experience a positive one. Thank you for being such a caring pet parent, Eleni, and for sharing Mouse's experience with us. Please give your handsome boy some extra love from the Selene team! 🐾💕 — The Selene Team

Response from Get SeleneOct 15, 2026

Hi Brenda, we're so happy to hear that your fountain has made such a wonderful difference for your pup! ❤️ Knowing that you've noticed such a positive change in your furry friend's daily routine is incredibly rewarding for our team. And how exciting that you're already planning to get another one! We're delighted that your experience has given you so much confidence in Selene. Thank you for your enthusiastic recommendation and for sharing your happiness with us, Brenda. We're grateful to be part of caring for your sweet pup! 🐾💕 — The Selene Team

Response from Get SeleneOct 15, 2026

Hi Susie, we're delighted that both you and your girl are loving the fountain! ❤️ It's especially wonderful to hear that she's drinking more water, since that was the very reason you decided to give Selene a try. We're also glad you're enjoying the quiet operation, easy cleaning, and overall design. We want caring for our furry friends to feel a little simpler, so knowing the fountain works well for both of you means a lot. Thank you for trusting Selene with your girl's daily care, Susie. We're so pleased your purchase has turned out to be such a great fit! 🐾 — The Selene Team

Response from Get SeleneOct 15, 2026

Hi Robin, we're so happy to hear that your sweet Shih Tzu is enjoying her new fountain! ❤️ It's wonderful that you're already seeing positive changes and that the wireless design is working well for you both. We're also glad James has been so helpful in answering your questions! We'll be sure to pass along your kind words to him and the team. Thank you for choosing Selene and for your thoughtful recommendation. Wishing you and your little one all the best! 🐾 — The Selene Team

Response from Get SeleneOct 15, 2026

Hi Rich, we're so glad you gave Selene a chance! ❤️ We understand you had some initial concerns about the ordering process, and we're happy our team was able to answer your questions quickly and put your mind at ease. It's wonderful to hear that your fountain arrived safely and on time, and most importantly, that your pups are happy with it! Thank you for trusting Selene, Rich. We truly appreciate your kind words and are happy to have you and your furry friends as part of our family! 🐾 — The Selene Team

Response from Get SeleneOct 15, 2026

Hi Debbie, we're so sorry your fountain arrived damaged, but we're glad our team was able to step in quickly and arrange a replacement for you. ❤️ We know how disappointing it can be when something you've been looking forward to doesn't arrive in perfect condition. Your kind words about our customer service mean a lot to us. We're happy we could make things a little easier and give you the support you deserved. Thank you for your patience and for giving us the chance to make things right, Debbie. We hope you and your furry friend love the new fountain! 🐾 — The Selene Team

Response from Get SeleneOct 15, 2026

Hi Amber, we're so happy to hear that you're enjoying your fountain! ❤️ We're also glad our team was able to respond to your message quickly and provide the help you needed. Thank you for your kind words and for giving us the opportunity to assist you. We're always happy to help whenever you need us! 🐾 — The Selene Team