Gerhard's Appliance Inc.Reviews of gerhardsappliance.com

I have purchased a microwave, washer and dryer, and refrigerator from them over the last 6-8 months. Always great service.

I ordered a washer dryer set online late one Fri afternoon, the car declined because we have $1000/day spending limit set on it that I had forgotten about. I called IAN CHAPIN at Gerhard's Applicance Inc., first thing Monday morning. I asked if he'd mind splitting the payments into two days so we wouldn't need to go thru the hassle of calling the bank. Then Ian started this rant, and wouldn't let me talk, continued to repeat himself and speak over me, not listening to my desires, or anything, despite my many attempts to get a word in (as he repeated for the 3rd time what he wanted me to do so he could get my $2035 more easily), I ended up hanging up on him. Was cool cause I immediately found another seller for cheaper who had no problem with my request. They might be a good company, but I'll never know cause that was a poor way for any sales person to deal with me, and I won't recommend this place to anyone ever.

Once again Gerhard's Appliances kept their promise and delivered when scheduled and all went as planned by Linda. We are very happy with our new freezer and we are sure glad we went back to the store where we bought all of our kitchen and laundry appliances. You have confirmed our faith in your company. Vince Cavacini, Retired store mgr at Sears, Exton,Pa. and currently a real estate agent with Long and Foster West Chester.

My freezer broke a week ago, and after searching online for an hour with no results, I called Gerhard's Appliance in Glenside. I am so happy I did. Linda from their sales department is THE BEST and was able to find me a freezer and deliver it the same day. What a blessing. Thank you so much for your CAN DO attitude and going ABOVE and BEYOND for me. Happy customer Andrea Limbach

This was our third transaction with Gerhards. We had a salesperson issue on the first sale when we purchased a refrigerator and a freezer. Our second transaction went very smoothly. The third was a purchase of the Bosch dishwasher had a snag. Our previous two dishwashers were hardwired and when the delivery guys arrived the informed me I needed an outlet, a $150 charge. I was not informed by salesperson that Bosch dishwashers are only plugged in. I could have put outlet in myself for a fraction of the charge. You need your staff to inform customers of situations like this. I love your store but I really have to rethink where I make my next appliance purchase.

Our experience at Gerhards was wonderful. We purchased a new washer and dryer and we couldn’t have been happier with the service we received from our sales person Erik M (from the Doylestown store). He was knowledgeable, patient and honest. I highly recommend this store. I enjoyed dealing with a smaller business than a large chain store. We plan on using them in the future for our appliance needs. Cindy K.

I purchased $7000 in appliances. Within 8 months of installation, the $400 microwave oven imploded (glass everywhere). Customer service was extremely rude, accused me of overcooking food (no food residue inside or on glass shards) or operating empty (can't be done), refused to make good. I had to go to GE to get a rebate. Then I heard from many others of similar experiences

Needed a new refrigerator went to the Roosevelt Blvd store in NE Philly on 3/2 delivered and installed 3/5. From the salesman Mike to the delivery guys could not ask for more polite and caring individuals. The delivery crew went out of their way to make sure everything was left the way they found it. Appreciate the service