ThirstyTowels & BathrobesReviews of thirstytowels.com

These towels are amazing! They’re huge, they’re beautiful, soft and fluffy! I purchased the hand towels and bath towels as well. The directions read to wash before using and to not use fabric softener, which I wasn’t pleased about…I expected them to feel scratchy and look flat. I will be purchasing more to replace my old linen, as well as for gifts! nice cotton towels I highly recommend.

Great products and great customer service experience as I was having an issue checking out. Issue was sorted out extremely fast and my order arrived before I expected. Throws are soft and plush. The Soaps smell great and could not be happier with my purchase or experience.

Amazing products I ordered the sandal annd rose soaps and they are perfect! Thank you for the fast delivery and great customer service!

These are by far the best luxury bath products on the market! I just purchased four robes from the Signature line which is unique to Thirsty Towels and Robes. They are Christmas gifts for my most treasured and supportive family members: my Mother, Daughter, Son in law and Grandson. (Four gifts for four generations in fact.) I couldn't wait and asked Mom to open hers today, three days early. Here are her thanks in her own words: "This is absolutely gorgeous, a much higher quality than what I selected at Amazon. Thank you!!!! You have excellent taste." Mission accomplished. Thanks for helping make my family's Christmas a special and more loving holiday this year, Thirsty Towels!

Bought a thirsty robe for my husband. Practically dragged on the floor it was so long. Sent it back for exchange ($34 postage) and received a "petite" which only comes in XS, but my husband is very thin. Good length, but so skimpy that it doesn't stay closed when he sits down. So you have your choice: XXL or teeny weeny. Total of $163 wasted.

I placed an order on 6 Feb 20 and the website says it should ship within 2 - 4 business days. It's now 12 Feb 20 all it says is order processing. I have made multiple calls and sent numerous emails to request status. At this point I'm ready to file a fraud complaint with my bank. Update: So after 2 days of trying to reach customer service, 5 minutes after I post this review they email me. Really, this better be one hell of a robe.

I agree with the Don’t Waste Your Time review below. My robe arrived defective and unwearable because it was cut incorrectly. The robe gapes open from the chest down flaring out to either side. It is unfixable, and since it does not cover my body, it iis unusable. I monogrammed it in good faith that it would function as a robe and they refuse to issue a refund. . throughout the process (from ordering, processing, delivery and return), this company’s employees were rude, unprofessional, and disinterested in its customers. Not even 1*. I’m out $100; I suppose I could cut it up make dust cloths......

Absolutely horrible quality robe. This was supposed to be one of their high end robes, which run $140-$180, and when I received the robe it was literally the quality of an abrasive dollar store towel, and weighed 6 pounds! It was supposed to be a gift, and now it is going in the donation pile. You could find a better robe literally anywhere for a 1/4 of the price. SAVE YOUR MONEY and time, do not order from here. *Update* In response to their reply below, they did know who I was, because I had just talked to customer service, AND they emailed me personally 2 minutes after I posted this review. Dishonest company, with poor quality product and service.