Gerhard's Appliance Inc.Reviews of gerhardsappliance.com

Excellent service from order to pickup! Purchased over range microwave, after reviewing available models I called to place my order, sales rep (Ian) handled everything in a few short minutes, pickup at store a breeze. Installed item myself yesterday, looks nice, hoping for many trouble free years of service!

My experience couldn't have been better. Easy to order my new dishwasher on line. Very organized system to schedule installation. I had to reschedule and they couldn't have been nicer or more accommodating. Install team was very polite and efficient also wore masks and gloves and treated my home with respect. I would definitely shop here again.

If I could leave ZERO stars I would. After having our new washer and dryer installed on a Tuesday, we noticed on Friday that it had been leaking the entire time from a connection. The water went through our hardwood floors on the first floor into our finished basement, collapsing the ceiling tiles and causing major water damage. The installer, a subcontractor, agreed it was their mistake. However we have heard nothing from Gerhards about damages. After multiple phone calls, and assurances that we would hear from someone, including the owner, on Friday, then Saturday, then Monday, here we are Tuesday with zero communication. We have left multiple messages, multiple emails to no avail. We will be filing a case with Bucks County consumer protection to recoup the cost of the water damages.

Entered an online order in the evening and received a prompt contact in the next moring confirming the details of the order

Our washer broke down during COVID-19 and we needed a new one quick! Due to the pandemic, I couldn't visit the showroom in person so I called the Glenside store for help. Great and personalized service! Gerry talked me through my options, reviewed the various features that were available on the models I was considering, and helped me come up with the right choice. Got delivery the next day and installation by a crew that was cognizant of the COVID-19 pandemic, both wearing masks and gloves. Sure, you might save a little by going to a Home Depot or Lowe's. Pay a few extra bucks for the expertise and service. You'll be glad you did!

Jessica! Top notch customer service! She was kind, patient, knowledgeable and extremely helpful in making our final decision. This is the kind of customer service that will make me a loyal customer. Give her a raise and a promotion. Thank you Jessica!

I had a very negative experience this week with Gerhards delivery. I ordered a TV and paid for delivery and set up. I was extremely suprised to find out that "set up" was taking it out of the box and plugging it in the wall. I could have had a friend do that. The delivery people were extremely rude and told me that they did not plug in cables and they threw the manual to me and told me to read the directions. I was furious, did not give a tip and called Gerhards immediately. To their credit they sent someone to my home to help me set it up after I explained how upset I was. Unfortunately I am on my own and needed some help with installation which is why I paid the money to set it up. The Gerhards person was very helpful but I will never order anything from there again. Unfortunately I was in a bind as they were the only ones delivering in your home at the present time. Horrible experience. Watch out for rude delivery people.

Delivery was fast order on monday night delivered weds the guys were in and out very pleasent and helpful great job