Gerhard's Appliance Inc.Reviews of gerhardsappliance.com

I worked with Ian Chapin to purchase a kitchen appliance package online. He made it super easy and appliances were delivered in the time frame that I set. Great experience!

Ian Chapin provided quick and efficient service when I called to purchase a new microwave. He set up the service call to install within a couple days of purchase. A pleasure doing business with him!

Ian Chapin was the best. I use Gerhards often for most all our appliances and service as well. The sales person, Ian, who helped me with my TV purchase was great.... especially during COVID. Not only did he beat the competitors price... he also found me an upgrade on the TV! I recommend Gerhard's and Ian! Thank you

I ordered a refrigerator online after-hours for a studio apartment in a guest house area that does not have a kitchen. We need this area to be more equipped so our daughter can live there rather than in the house when she begins graduate school. We are worried about COVID exposure so want to keep social distance. I called to ensure that the electrical wattage would be ok and to check on delivery. Ian Chapin answered my call just as the store was opening on Sunday. He pulled up my record and saw that the model I ordered is out of stock and in production with an eta of late August and perhaps later. He offered to call me back before 4pm to review other models with me once they were caught up on the night orders. He assured me about the electricity plug and wattage. He called me back in a few hours with a recommendation of a slightly smaller (17.5 instead of 18 cubic feet) but slightly better (Energy Star Rating) refrigerator that could be delivered the end of the month with no change in cost. I am very grateful for the personal, knowledgeable service.

Ian Chapin was great to work with in the Internet Sales department. Attentive and knowledgeable!

In the midst of the pandemic my elderly refrigerator gave up the ghost. We had shopped very unhappily at three other stores before we found Ian Chapin at Gerhard's Appliance. Ian made the process simple and found us exactly what we wanted (which others said did not exist). The refrigerator came quickly and the delivery people deserve a shout out as well: they were superb. I am coming back to Ian to help me find another appliance.

It was a pleasure to deal with Ian. He was knowledgeable about the product and was easily able to respond to all of my questions.

I looked online and then called to get more details, and the service rep, named Ian, was very helpful and knowledgeable on the appliances. It is great to get expert advice. He also arranged for installation with a good warranty. The prices were very competitive too.