General MotorsReviews of generalmotors.com

The reply on your web site is unacceptable to Me and all of the other GM lease customers. Ford and other competitors offer payment deferments. If you do not show compassion and leniency in this time of Pandemic to your loyal customers, I can promise you, when my lease is up, I will go immediately to your competitor and show them my loyalty and cash. You can just come get the vehicle as I can not make any payments until we are allowed out of our homes. My work has been canceled until the pandemic is over. And by the way, GM KNOWS how it feels to need help and GET help: "The U.S. government lost $11.2 billion on its bailout of General Motors, according to a 2014 government report. The government invested about $50 billion to bail out GM as a result of the company's 2009 bankruptcy" So THIS below is NOT ok and I shall bring it to light on Social Media unless you take action like ALL other Car companies are doing: "Unfortunately, payment deferments are not available on lease contracts. However, you can make a late payment without incurring a late charge for payments due March 1 through April 30 (if it’s within 30 days of the original due date) and we will automatically waive the late fee. There is no need to contact us further, we will automatically waive that fee. Additionally, we will not report that payment as a derogatory payment to the credit bureaus if it is paid within 30 days, so there would be no need to contact us further. However, you will need to contact us if your payment is going to be more than 30 days late. We are here to discuss options with you"

The Chevy 1500 Express AWD cargo van is a driving experience in excellent performance particularly in snow and ice where typical rear wheel vans don't fair nearly as well. However the above mentioned van has a fuel leakage problem and when fumes are exposed to any ignition source can cause a fire or explosion- which happened to me and thank God I was not in the van but at home in bed asleep when my wife woke me up to the blaze. Fire fighters put out fire from the engine that burned up to the front windshield bursting it to pieces. I immediately contacted General Motors for answers and they promised to investigate the charred van, it took them about 60 days from fire to completion of the investigation upon which I was told they could not identify what could have caused the fire and when I told them about the fuel leakage problem they dismissed it saying my vehicles vin number did not match suspected vans with this problem- as if there aren't more vans with this problem!!! I was not reimbursed or given any compensation for vans caustic and potential lethal fuel leak issue. But at this point my biggest concern is to warn people to STAY AWAY FROM THESE VANS

Really disappointed with GM customer service call GM headquarters been dealing with my 2017 Chevy Colorado in and out of the dealer for a whole year because of the eight speed transmission as we speak my Truck still at the dealer five torque converter‘s changed and one transmission and still having the same issue with the 8 speed transmission 2017 Chevy Colorado really disappointed never buy a Chevy again always been a Chevy Loyal customer

Corvette ZR1:When I was young I was in favor for this car, as far as I remember, 385hp. Gearshift (6), DOHC(first), keep trying.

I do like my 2015 GMC Acadia but, any rebates that are sent in to their rebate service centers is awful. I purchased 4 tires from our local GM Dealership this past November in thinking I was going to get a $100 rebate from them. I have not received my rebate so I called the rebate center. I talked with a manager and he put the blame on me for not checking back sooner. Well the paperwork says 6-8 weeks and it was over 8 weeks, so I checked to see. Apparently nothing can be done now as the rebate is over I was told in a very unpleasant way. I sent in the info online and received and email back that they received the information. This is all a scam on their end. You have to jump through hoops to get your rebate. This same thing happened a few years ago when I purchased tires from another GM dealership and I never received my rebate. I sent that one by postal service and they said they never received it. I called and they said rebate is over. Really???.... 2 times I was burned on their rebate. I called the dealership and they won't do anything, so I'm going to share my experience on the web.

Love GM vehicles but their commercials are ttargeted to caucasian people only. The last cadillac commercial especially due to only one race shown. What are they trying to say

About 6 weeks ago i purchased a 2020 Chevy Camaro. During my 45 minute drive home, I noticed the cabin temperature kept fluctuating. I assumed it was some manipulation of the heating system i had not been informed of. The next morning however, as my wife (her car) departed for work, she only made it 4 miles before the warning notice informed her the vehicle was overheating and to "pull over and shut down the vehicle". After a cooling down period, she managed to get to a local (not the one i purchased the vehicle from) dealer before it over heated again. Later that day, it was determined that a coolant line o-ring had been cut (likely in the assembly process) which was causing coolant to leak; resulting in the overheating condition. Four days later (Friday morning thru Monday night), we got our NEW car back, and the problem appears to be remedied. Throughout all of this "experience" both Chevy dealers were both apologetic and attentive (brought us a loaner car for the duration and pushed us up on the repair schedule to get the car fixed). Here is where GM fell FAR SHORT! Shortly after this "adventure", i sent a lengthy email to the Chevrolet Customer Relations folks and immediately received a confirmation that it was received. Approximately 10 days later i was contacted by CARL from GM Customer Relations. I explained to CARL that i felt GM should reimburse myself and my wife for time/wages lost from dealing with this issue. CARL was quick to tell me that GM does not reimburse for lost wages. I expressed to CARL that this was not about my inconvenience or time without my NEW car, it was about me LOSING money as a result of my NEW CAR PURCHASE. At that, CARL (in his condescending way) told me he would look into it and get back in touch with me. Three days later he called to "update" me on the fact he had no update. This occurred two additional times, then, ended today with the conclusion that GM would do nothing to compensate me for my losses. He did offer me an additional 90 days of warranty on my car; which i declined. I am a loyal GM customer (I own a 2017 Corvette, and this is my 2nd new Camaro) and have always been comfortable with their product reliability. Likewise, I understand that an issue of this nature may not easily be caught in their manufacturing quality control checks. However, I absolutely do not believe it should cost me an additional $600 for the privilege of paying GM roughly $28K to purchase a NEW VEHICLE. Bottom line: As long as you dont have any issues with your new vehicle, all will be well. But if you do, DONT EXPECT GM to do the RIGHT thing!

I purchase my brand new Silverado on May 2019. After using the car for couple of months, the entertainment system, screen, radio, Bluetooth, apple play stop working. I call my dealer Bomnin Chevrolet in Miami, FL to schedule an appointment. It took over a month to schedule a drop off date. After using the car without any of these features for months, I left the car for repair. It took almost a week to get my car back, but I was OK with that. For my surprise, just a month after, same problem happen. And again, it took Bomnin (Local dealer for GM) over a month to schedule my service, and again I was left without these features! Then General Motors calling me to told me that the car is fix, but NOT the entertainment system. (This is something very distracting while driving because the screen doesn't stop going on and off) I call GM two weeks ago and I was given a case number (9-5790648746), assign to a GM specialist named Andrew. GM has not call me from that date and my car has been in the local dealer for almost 3 weeks now! The all experience has been really bad, from the date my brand new truck stop working, to deal with GM employees and the local dealer, who they call me last Friday to let me know again that the car is fix, but not the entertainment system. I didn't want to pick up the truck until is fix, but unfortunately, I need the truck to work. So I'm planning on getting my almost new truck out this week and be left without the system. My main concern is the amount of distraction this system causes while driving, because you can not turn off the radio, either lower the volume!! A night can turn on by itself with full brig thing, and blind your self while driving. You can try to turn this off, but the malfunction would not allow you to do any command. This new entertainment system is in all brand new models, and they should make sure this is fix before selling the cars This is my third brand new truck I had purchase from GM, never this kind of experience before!