General MotorsReviews of generalmotors.com

I have been trying to work with General motors for over a month trying to get my problem taken care of but seems like they don't care about their customers i have a dealership lie about fixing my truck then when the General motors guy that called and when I refused his offer off $100 off my next service and I explained to him that my truck only goes to the dealership for warranty problems that the rest of the service was useless to me he refused to answer when I asked his name and hung up on me so I called General motors again and they transferred my call to him again and when I told him that he disrespected me and I wanted his supervisor and name he hung up on me again General motors needs to do something about this situation

I don't know whose idea it was to design a star bolt into the rotor itself in between two studs and I really dont care. Your mother and father are brother and sister. Also why should you have to remove the entire caliper bracket in order to get the old rotor off. It's not only clear that your parents are siblings but your dad/uncle left the best part of you on the arm of the couch while banging your mom/aunt.

I have had a lease with GM since 2005. I recently finished my last lease and was still trying to decide what vehicle to get. I have an extra vehicle and did not need it right away. Once I made my last payment I got hot with wear and tear for a vehicle that was in pristine shape. I had driven it 10,000 less than the lease agreement. In addition I got hit with a disposition fee. This means I turned my car in and we need to pick it up and clean it. Then we need to sell it so you have to pay. A total scam especially in the midst of a pandemic you would think they would not allow you to incur additional fees after 15 years of perfect pay. In any case do not sign any documents making you responsible for the things they need to do anyway! I will detract from GM as much as I can. Making me even angrier knowing we bailed them out and my tax dollars went to these scam artists. Never again will I lease or buy from GM!!!

Been leasing with GM for 8 years and will NEVER lease from them again. Took advantage during a pandemic to extend a lease and they sent it to collections. Never once missed a payment until their lease extension and their answer was, "yes we know it went to collections but in 30 days we will report it as a disaster....but we cant ensure that it will be removed from your credit report" I had made MULTIPLE calls to GM while deployed with the military at the time and was told that it was all taken care of. Then instead of my lease extension payment coming of my residual value of my lease buy out, they say it's more like I'm renting the car from them instead and my lease payment do not count towards my vehicle. GM is nothing but crooks and my family and I will never buy or lease from them again. BUY FORD! or at least Chrysler.

Went in for minor repair a 2-hour repair so I was told car steals not ready or repair has not yet been done and it's going on the fifth day 2018 Denali Sierra

I’ve owned 7 GM vehicles, but there will never be an 8th! Vehicle is subpar and their GM customer service is non-existent! My vehicle has been in service 2 months in the 12 month period that I’ve had it, and yet, there’s no resolution on their part, it took over 3 weeks to get a response from their corporate customer service, and it still is nothing but a total waste of time! NEVER AGAIN!!!

We love our Yukon LX, however, the customer service GMC provides makes it really hard for us to want to buy a GMC again. There have been several recalls on our Yukon, and when dealing with customer service, I am either "disconnected" not called back or emailed back. I am extremely frustrated! The customer service representative that I have talked to that have been absolutely no help at all are Crystal, Amber, Christina, and unfortunately I didn't get the others that have tried to assist me. I am highly highly disappointed in the customer service that is provided if at all with this company.

This company does not stand by its product. The Captiva and Equinox have the same engine. There was a class action lawsuit against gm for oil burning where the Equinox was covered. They decided to exclude Captiva customers and now give them a run around on the phone. I will never go back to GM.