GE AppliancesReviews of geappliances.com

It’s clear GE Appliances is untrustworthy, with poor customer service and no accountability. Avoid this company Purchase washing machine directly through GE because they have a military discount installer who was not trained per his own words took off hoses and drain and let water run down walls all over her floor, causing damage to my drywall. Washing machine was defective did not drain properly and always had water remaining in machine. Contacted GE representative directly and they were supposed to have someone pick it up tomorrow but they would give me a call on Friday two days ago I have had multiple calls to GE and now they’re saying I have to contact their insurance company for the damage. Emails from their rep do not coincide with what they are saying i.e. delivery company will come pick up appliances. Fortunately, I placed on my credit card and have filed a dispute. At least I won’t be charged interest for this machine until the problem is resolved.

I’ve had a terrible experience with GE Appliances regarding a defective window air conditioner. I reported the issue immediately after receiving it, but despite returning the unit over a month ago, I still haven't received a refund. Customer service has been a nightmare—I've been shuffled between departments, promised callbacks that never happened, and left without any real help. Even after filing a credit card dispute, GE falsely claimed the product was delivered in working condition and that they hadn’t received the return. It’s clear GE Appliances is untrustworthy, with poor customer service and no accountability. Avoid this company.

3 month old, GE washer. Transmission and door lock broken. I have requested a replacement since the transmission is THE main part of the machine and there is NO WAY that a repair guy can come and replace to the original specs.. No compassion, no logic. worst garbage machine, but most importantly worst after sales EVER.

We purchased GE Profile Appliances for our kitchen remodel (stove with 2 convection ovens, 1 built in oven, a built in microwave as well as a dishwasher). Poor quality regarding all appliances. I have called repairmen numerous times as well as had to replace some of the appliances. I strongly suggest you look at other brands as this one is very high maintenance.

High end $1,000+ GE DIshwasher Broke down Failed 3 Times in under 1 year!!! We're a small low maintenance family. Within just a few short months, the main cheap plastic Pump failed (not metal like Whirlpool). Then the top rack never came clean due to a diverter failing, which happened AGAIN just last week! The cheap plastic (fake metal) casing is peeling off the front. The buttons on the top down light up unless and until you press them so you can't see what you're pressing. The silverware NEVER comes clean. And the top rack NEVER dries. ABSOLUTE GARBAGE!!!

If I could give zero I would for both quality of product and customer service. I purchased a complete GE profile kitchen package which included Stove, microwave, dishwasher, refrigerator. The stove I received had no rear left burner cover, had to wait a week for that but what was worse, the stove was separating at the seams on the control panel! What a mess! No quality control obviously. In addition, the finish is coming off the grates. Unbelievable. I contacted GE customer service, pictures taken, repair person confirmed. They would NOT send a new replacement stove. They would only repair this new stove. Luckily my local appliance center exchanged for a new replacement stove which I just received and that one also is coming apart at the seams! I give up. Unbelievable. Poor equipment, Poor customer service. Bad, Bad company. DONOT buy GE is my advice.

Bought a GE Electric Glass Top stove which is defective. I have called Home Depot and reported it, they in turn said to call GE repair. Have called and had 3 different appointmens set up for repairman to come and see about the stove and no one ever shows up.

Two out of four appliances failed within 4 years of purchase. Refrigerator failed in such a way that it's not even repairable, out of warranty. GE support was less than helpful. They indicated they would review my complaint and provide an update in 24 hours. 6 days and three calls later, I still don't have a meaningful update.