Tracy F.
I just received my white GE electric…
I just received my white GE electric stove. The paint job on the black cook top is ridiculous. It looks like the person who painted the cook top was blind folded while working. I called Lowes for help. Just wanted to even exchange it. I was told, they can not do anything until it’s picked up and brought back.was told I would have to “ buy a new stove and wait for it to be picked up and brought back for credit. In the mean time , my old stove was taken away. I have a poor painted new stove and I have yo buy another stove to fix the problem. Well GE and Lowes. Poor people can’t just buy multiple stoves because the one they purchased was delivered in poor condition. I tried calling both Lowes and Ge. And the auto phone options give me the run around. The one customer service agent who tried to help, transferred me to a woman (working from home with kids screaming in the background who told me she only helps for Home Depot and Wafair. And now I have been waiting over an hour for customer service to even take my call again. Really? This is how Lowes and Ge help their customers? Really we receive an appliance that is in unacceptable condition and you can’t even get help and the help you get says you have to buy another stove first??? Wow!! Us poor folk get screwed!

