GEReviews of ge.com

My GE dishwasher quit working after only a few years of once a week use. Contacted GE Customer Service who offered me a similiar model with less features. The price included delivery and installation. After Almost a month, the dishwasher was Finally ready to be installed. I took the day off and the installers Finally arrived. One installer inspected where the unit would be installed in my kitchen while the other installer opened the box containing the new dishwasher. They then discovered that the door to the new washer was dented, so the entire day was a bust. I called GE Customer Service and of course my case manager wasn't available to speak to. The installers apologized but told me that it was GE's policy that they were not allowed to open and inspect the appliance before reaching the customer's residence and that it was possible that the next unit could also arrive damaged. The Representative from GE that I spoke with seemed completely uninterested in my situation. She acted like she was listening then had to repeat back to me the information i had given her several times. She basically told me I would have to speak with My Case Manager, and these Reps are not authorized by GE to think for themselves. I'm waiting to hear back so I can cancel my order and just go to Lowes and buy something other than GE since GE obviously doesn't care about its customers. This is the last GE Appliance I will ever own.

Bought a GE Profile gas range 4 months ago. Within a week of installation the electronics went haywire and I could not turn on oven, broiler, etc. The electronics board was replaced after waiting 3 weeks for the part. Now the oven randomly shuts off in the middle of baking. Last week it shut off 6 times in 30 minutes. The store will not replace until they attempt to fix multiple times. They don’t care that this has been VERY inconvenient for three months with no end in sight. Don’t buy a GE appliance that depends on WiFi. It’s a nightmare.

Bought a GE Washer 12-29-22 and delivered 12-30-22. Failed to drain and spin on the very first load. Call GE service and couldn’t get an appointment until January 26th. Tech came out and told me the motor and computer were bad and would have to be replaced. I told him this was major repairs needed and that I didn’t by a repaired machine I bought a new machine. He said he could repair it but I had to contact GE COnsumer relations about a refund or replacement. They were smug SOB’s and told me they wouldn’t replace or refund my purchase. GE probably gives their consumer relations people an incentive to not give replacements or refunds. I could possibly understand if the machine was 6-months old BUT we didn’t even get to complete one load without a problem. NO MORE GE APPLIANCES IN OUR FUTURE

I purchased a GE cafe stove. The stoves oven didn't work from day one. Call and notified the store we here I bought the store. They said GE wouldn't do anything tried to call customer service no answer. I called a local applaince repair service. The repairman found a wire that was attached at factory two minute repair $190.00. The top burners took over 15 minutes to boil water. Really. GE doesn't stand by there product.

their "smart" light bulbs named CYNC BY GE are just absolutely horrible products!! they constantly fail to connect unless you want to always leave your bluetooth turned on ...the are CLEARLY labeled " bluetooth AND wifi" and works with alexa...I am just trying to help fellow consumers...these bulbs constantly need to be rebooted and messed with you always get a bulb or server unresponsive which in my case anyway makes me have to get out of bed go outside on my back deck to turn the switch off at night...on cold Colorado winter nights that is EXTREMELY frustrating!! and thier " support " team keeps regular business hours so your out of luck if it's after hours or a weekend or holiday..which is always when mine fail LOL (actually it's not funny at all dang it!! ) anyway I just use them as REALLY EXPENSIVE regular light bulbs...nothing smart about them...PLEASE be smarter than me and pay attention to the ratings and reviews of these bulbs..these ones do not work properly and the support is a (really bad) joke!! also please know that I'm not one of those folks who can't be pleased with anything...I LOVE to leave good and great reviews for companies and/or products and do so all the time...just steer clear of CYNC BY GE hope ya'll have a wonderful life!!

Horrible experience. Dishwasher is literally brand new. First use and it's leaking all over the floor. Installer takes a video showing that it's coming from a broken or defective pump. I'm told I need to schedule through an authorized GE repair service. Tech shows up three days later with no parts and a flash light. Says he needs to order parts and we're told 7 to 10 days to ship the parts. Mind you, we're on vacation in a new home that has just been completely remodeled. I ask about expediting or overnighting the part and am told....."GE won't do that." I will never buy another GE appliance. The customer service folks treat you with complete and utter disrespect. They are rude, condescending and beyond arrogant. They treated me like I was an annoyance and not a paying customer with a major problem. I was basically told......."you'll have to be patient and you'll get the parts when you get them." My advice, stay away from GE. There are plenty of better options in the appliance industry. Lloyd A. Welling 12/22/2022

I had GE Monogram appliances in my house when I bought it. Because they are VERY expensive I got home warranty insurance to cover them. Refrigerator broke and repair guy was not able to fix it so I got new one. Naturally home warranty company did not buy another Monogram refrigerator that retails over $10k. My new LG refrigerator is actually better nat about 1/3rd of the price. The size of the Monogram was odd so I had to get the frame modified to fit the standard size LG. Then the microwave broke, I got new Monogram from home warranty company. It was also new size so again needed to modify the frame. The microwave retails $3,900. It broke in 2 years and cannot be fixed and GE told it only has 1 year warranty. I could get $100 microwave with 1 year warranty. GE Monogram just has high price nothing else, don't waste your money on Monogram.

NEVER buy a GE product! Sine week two of my purchase I have been fighting with this company to honor their warranty. Most of the phone reps are professional and knowledgeable however when you get to the customer care rude and condescending! One even went so far as to tell me to watch videos to “understand the normal sounds a washer makes”! Tech that came out stated that there was an issue and he would have to order the parts. Never again will I purchase a GE product no matter what!