Dan C.
Advertised to be orthotic but have…
Advertised to be orthotic but have absolutely zero support at all. I had to buy insoles to even be able to wear them. They are good looking and seem to otherwise be well made. The insoles are terrible though.
Response from GatsbyshoesMay 19, 2024
Hi Daniel, Thank you for sharing your feedback with us. We deeply apologize for any inconvenience caused by the lack of support in the orthotic shoes you purchased. Providing comfortable and supportive footwear is a top priority for us, and we regret that we did not meet your expectations in this regard. Please know that your comments regarding the insoles are duly noted, and we will certainly take them into consideration as we continue to refine and improve our product offerings. It's important for us to ensure that our customers receive the quality and comfort they deserve. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]

