Jamie
Appalling customer service, do not buy
Appalling customer service and terrible company. Nearly 6 weeks after ordering and still no sign of the shoes. Tracking link stopped working 2 weeks ago and all email responses just say "it may take significantly longer than 30 days during busy periods) and deny the 7-15 day delivery claim! Asked for a full refund as they've clearly been lost on the way and they said it's not their responsibility once left their warehouse! Will only give refunds if returned, which obviously I can't if they aren't here. I have started a chargeback process with my bank to get my money back as they clearly don't care.
Response from GatsbyshoesJun 9, 2024
Hi Jamie, We apologize for any inconvenience you may have encountered. We have reached out regarding your order information to provide assistance promptly, but unfortunately, we have not received a response. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected].

