GatsbyshoesReviews of gatsbyshoes.co

Response from GatsbyshoesJul 14, 2024

Hi Paul, Thank you for your feedback! We're thrilled to hear that you find our shoes to be great looking, super comfortable, and reasonably priced. Your satisfaction is our priority, and we're delighted that our products have met your expectations on style, comfort, and value. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJun 9, 2024

Hi Ben, We sincerely apologize for the frustration and inconvenience you experienced regarding your order with us. Your feedback is crucial, and we're deeply sorry for falling short of your expectations. Regarding the issue with your shipment, we apologize for any confusion caused. We appreciate your efforts in reaching out to our customer service team, please know that our standard procedure is to obtain a certification of lost package from the courier so we can validate the missing order. This is to ensure that the replacement of refund will be validated and approve by our fulfillment team. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected].

Response from GatsbyshoesJul 18, 2024

Hi Joseph, Thank you for sharing your thoughts with us. We’re glad to hear that you found the ordering process easy. However, we’re sorry to learn about the difficulties you faced with tracking and shipping, as well as the sizing issue with the "wide box." Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJul 18, 2024

Hi Draper, Thank you for your fantastic feedback! We’re thrilled to hear that ordering was easy and that you received your shoes quickly. It’s great to know you find them comfortable and would consider ordering again. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJun 9, 2024

Hi Christopher, We apologize for the extended delivery time and lack of communication regarding tracking. Your feedback is crucial and we'll make sure that this has been taken seriously to avoid such occurrence in the future. I also want to highlight that we did not received any communication from your end regarding a damage order which could have been easier for us to address your concern. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected].

Response from GatsbyshoesJun 9, 2024

Hi Tom, We apologize for any inconvenience you may have encountered. We have reached out regarding your order information to provide assistance promptly, but unfortunately, we have not received a response. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected].

Response from GatsbyshoesJun 9, 2024

Hi Jaye, We apologize for any inconvenience you may have encountered. We have reached out regarding your order information to provide assistance promptly, but unfortunately, we have not received a response. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected].

Response from GatsbyshoesJul 18, 2024

Hi Eric, Thank you for your enthusiasm! We’re thrilled to hear that you love the design. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]