GatsbyshoesReviews of gatsbyshoes.co

Response from GatsbyshoesJul 18, 2024

Hi Jennifer, Thank you for sharing your thoughts! We're glad to hear that you’re happy with the product and the price. However, we apologize for the slow shipping and any damage to the box upon arrival. Your feedback is invaluable, and we’ll work on improving our shipping process. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJun 9, 2024

Hi Peter, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration caused by the miscommunication regarding the availability of your size and the subsequent handling of your order cancellation. Regarding the shipping notification you received after cancelling your order, we apologize for any confusion this may have caused. Rest assured, we are investigating this issue internally to prevent similar occurrences in the future. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected].

Response from GatsbyshoesMay 19, 2024

Hi Elizabeth, I'm sorry to hear about your experience. It's definitely not what we are aiming for our customers. I have carefully reviewed your email and the images sent, I don’t find any damages on the shoes received. These are just light deformation occurred during transit, possibly due to mishandling while in the care of the courier. Unfortunately, despite our efforts to package items securely, occasional incidents like this can happen during shipping. We apologize for any inconvenience this may have caused. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]

Response from GatsbyshoesJul 18, 2024

Hi Bruce, Thank you for your wonderful feedback! We’re thrilled to hear that everything was awesome. Your satisfaction means a lot to us! Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJun 9, 2024

Hi Jacqueline, We apologize for any inconvenience you may have encountered. We have reached out regarding your order information to provide assistance promptly, but unfortunately, we have not received a response. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected].

Response from GatsbyshoesJul 18, 2024

Hi Jim, Thank you for your feedback! We’re so glad to hear that you love the shoes and their style. Your satisfaction is important to us! Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJul 19, 2024

Hi David, Thank you so much for your thoughtful feedback and for taking the time to share your experience with us. We’re thrilled to hear that you’re pleased with the product and that it was just as advertised! Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]

Response from GatsbyshoesJul 19, 2024

Hi Burton, Thank you so much for your wonderful feedback! We’re thrilled to hear that you received your reorder from Gatsbyshoes.co and that you’re enjoying your new shoes. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]