GarmentoryReviews of garmentory.com

Poor service. They will do business with any boutique, allowing them to make mistakes and not hold them accountable. I would not recommend.

Garmentory is such a cool company that helps small businesses get discovered on their site. This is my 5th time purchasing from their site and once again, I received my item on time and in great condition. Can't say enough great things!

In July 2019 I placed an order with Garmentory. The order never arrived, and despite the promised refund, they NEVER REFUNDED ME.

I am not surprised with all the bad reviews here for Garmentory. I ordered a product Dec 21st for Christmas. Received two emails stating a delay in shipping and never received my order at all. I called and they stated they would need to file a claim with UPS before they can refund me. It would take 7-8 business days. I emailed and called several times. I threatened to dispute the charge with my bank. Finally, its now February 7th I got refunded. Almost two months later! All other businesses would refund you right away and resolve the matter with their shipping company. DO NOT SHOP WITH GARMENTARY - they are awful!

I can't recommend this company enough. Brilliant prices for international shipping. Amazing customer service. Ordered and item on the 1st Feb. Was contacted by the 3rd to say boutique had notice slight fault. There was great communication between the boutique, them and me. I did decided on a refund and the money was straight back to me. I did then change my mind and decide to take the item. They did everything to secure it. It is now on its way to me. Even with the time difference. They were in constant contact with me. Thank you garmentology for your amazing customer service.

I ordered a necklace which was delivered by a store called Ease, located in Toronto, Ontario, Canada. The necklace which I paid full price for was not in new condition but had either been worn and returned or had been handled a lot and was marked and scratched. I will never use this site again as they are not using reputable businesses. There is no way the store should have sent out merchandise is such banged up condition.

Horrible Fraudulent Business Practices!!! Contacted BBB and Yelp!!! Do not use this third party business as they will cost you money and you will not get the product ordered!!!! Save your time and money and go to reliable source online!!!

Terrible customer service. Never answer phones or respond to emails. Asked me to email a picture of my DL and credit card over the internet!!! Called my credit card company and they said this is fraud!!! Terrible company. Asked to cancel order and they don't respond. Too bad my credit card company is not letting my charge go through either!!! Emailed them 10 times and they ignore you