GarmentoryReviews of garmentory.com

Irresponsible company with bad customer service. Purchased item with promised delivery date of 3 to 5 days. No tracking number followed and contacting Garmentory was very difficult. They have robo text message system that does not provide an answer. Email response, there is nothing they can do, and have no idea the status of shipping. Trying to cancel but can't do that either. Still didn't get answer regarding status of delivery or cancellation. Finally responded saying seller is a small business and they can not get hold of them to find out the status. That is non of my business and it is ridiculous excuse for not sending my purchase. Stick with site that has real customer service who can provide a solution and not just with email responds to tell me they have no idea.

I ordered 2 pair of shoes. One was delivered within a week. The other said delay but unable to track it’s been a week since “track shipment” has been updated. I’m now getting worried about getting my shoes. No update and no way to track?

Got sent wrong size but return process was okay

It was a little bit cofusing how the jacket looked like because there was a kid’s model too. But I was satisfied even thou the order was coming in late. Good comunication tho and fast reply on questions.

My first and last Garmentory experience. They have a strict 7 day return policy so read the fine print before you buy anything.