GarmentoryReviews of garmentory.com

I ordered a purse that was delivered damaged and Garmentory only offered me a slight price adjustment (<10%) and wouldn't consider letting me return the bag, even after I downloaded a photo of the damage, and they acknowledged seeing it in the photo. They blamed the non-return policy on the boutique that it came from since the boutique said a badly wrinkled leather bag (note that it was just wrinkled on one side) was not actually damage! Garmentory should have made this right, but chose not to do so. I will never do business with this company again.

Amazing service. They always keep you posted. Very Happy

Don't be fooled- this is not a high end retailer. I am appalled at their service. I ordered a porcelain bowl from one of their retailers. What I received was not what was pictured- it was similar but with a different design. When I attempted to return it, they told me that each piece is listed as "unique" and therefore, not eligible for return. I had to school them that terms such as "unique" never refer to the fundamental design of the object. Disgraceful and duplicitous.

My first and last Garmentory experience. They have a strict 7 day return policy so read the fine print before you buy anything.

I decided to spend my week-end in the forest so I neede a big bag with storage solutions. This very bag was found thanks to this site, so I could take a lot of necessary things with!