GarmentoryReviews of garmentory.com

Slow shipping. They say most of the order are shipped in 1 business days but after 4 business days all i had its a tracking number created...

BEWARE OF THEIR RETURN POLICY! Even during the holidays they have a 7 day return policy. So unless you are getting the order delivered right ebfore Christmas, there isnt even enough time for the recipient to try on the gift before the return window closes.

I ordered a item last december, which should arrive in 5-20 business days. Due it was an international shipping, I thought it was a possibility that the package would arrive a little later and I patiently waited. In start March my patience was used up, and I therefore wrote to garmentory. I was then told that the order was delivered, according to the shipping company, although it wasn't and I definitely hadn't signed any conformation of it whatsoever. I therefore wrote again, to find out that my follow up on the order was a tat too late and because the order was "delivered" I could get a store credit on 50 dollars, so now I have to order from the company again if I want my money back.

Garmentory is just a lazy ass aggregator with a nice curatorial eye for clothes, but if something goes missing you’re on your own. They don’t return emails or texts when there’s a problem. Occasionally you get a tracking number. You have to buy insurance for your package and if something goes missing you’re spending hours on emails and filling out form, etc.

I paid for express shipping with the expectation that the item would be shipped out in 24 hours (as they claim) and it was not. When people pay for express shipping they are doing so to receive the item in an expedited way. In addition, they slip an almost $20 shipping or package "protection" fee, which I am sure they get a cut of, into your cart. You have to physically remove it (if you catch the sneaky fee). That is unethical. They refused to refund my express shipping fee and the "protection" free (I stress it was almost $20!). Isn't their responsibility to ensure packages are delivered to consumers. I will never order from them again.