Gardencup Reviews | Read Customer Reviews of gardencup.com

Gardencup Reviews | Read Customer Reviews of gardencup.com

Gardencup reviews

91 approved reviews, newest moderated first

Julia A.
Mar 23, 2026
SPECTACULAR SALADS & SPECTACULAR PEOPLE
Never has a company not only exceeded my expectations but set a new bar for customer service! The salads are fresh and excellent, the protein snack cups are delicious and always innovative with "real food word" ingredients. Customer service is like having a family friend in the company! Not just one experience but I've got almost a year in and NEVER have I had an issue (whether it be MY FAULT, THEIRS, WEATHER, or SHIPPING PARTNER) that they didn't make right PLUS!
Response from GardencupMar 23, 2026
Wow, this truly means so much to us. Thank you for such an incredibly thoughtful review. Hearing that we’ve not only met but exceeded your expectations (and consistently over almost a year!) is everything we strive for. We always want Gardencup to feel easy, reliable, and most importantly human, so the “family friend” comment really hit home. We can’t thank you enough for sticking with us and trusting us week after week.
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Corina Jayne P.
Mar 21, 2026
This is the most overpriced salad…
This is the most overpriced salad delivery service Salads go bad within a day or two.
Response from GardencupMar 23, 2026
Hi there we’re really sorry to hear this was your experience. Our salads are made fresh and are designed to stay good in the fridge for several days, so if they didn’t hold up for you, that’s definitely not what we want and something we’d want to make right. Things like shipping delays or storage conditions can sometimes impact freshness, but either way, we stand behind our product. If you’re open to it, please reach out to us at [email protected] with your order details. We’d love to take a closer look and make this right for you.
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Sherwana
Mar 16, 2026
Satisfied Priceless Customer Appreciation
As a customer I've experienced Ethic's, Honesty and Good Old Fashion customer service. This company GIVE'S BACK to their customer's by giving away tangible item's (NOT BECAUSE they had too but BECAUSE they WANTED TOO). ~Eat Healthy~
Response from GardencupMar 16, 2026
Thank you so much for leaving this kind review and we are happy that we were able to support you with your customer service reuqest!
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Terry M.
Feb 27, 2026
I can’t remember when I DIDN’T have a…
I can’t remember when I DIDN’T have a Gardencup subscription. It's become completely integrated into my daily experience. I’m eating more vegetables than I ever have, I’ve lost 18 pounds, and I never have to think about what to have for lunch. Great stuff!
Response from GardencupFeb 27, 2026
We can't remember what it was like before you were a customer! Happy to serve you up those veggies weekly Terri :)
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Sarah C.
Feb 27, 2026
Lettuce is brown is 3 of the 6 cups.
Lettuce is brown is 3 of the 6 cups.
Response from GardencupFeb 27, 2026
That’s not up to our standards, we’re so sorry. Please send your order number + a photo to [email protected] so we can take care of this right away. 💚
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Rain
Feb 22, 2026
So Delicious! Sad to goooo🥺
Well ill tell you one thing is for sure. Everyone on staff has been super and beyond NICE! Its been pleasure talking with everyone. I do absolutely LOVE the salad. Damn good idea. But unfortunately for being on a fixed income i just can't afford it anymore. But when I did and was able to put in a order! 😋 loved em for sure. And I dont mean to repeat myself, but if only I could of ordered 3 or 4. 🙆‍♀️🥺 you have already explained its not in the menu to do so. I like to believe im not the only one. Im 73. Im sure you get a much younger crowd. 🙆‍♀️😂 Anyways it was definitely wonderful chatting with you all.👍🏼🤗 I thank you! 😊
Response from GardencupFeb 23, 2026
Thank you so much for this incredibly kind review. It truly means the world to our whole team. Taking care of our customers is something we care deeply about. We completely understand that being on a fixed income can make things tough, and we truly appreciate you supporting us when you were able to. We’re always listening to feedback around portions and ordering flexibility, so please know your thoughts are heard. We also have a new rewards program stood up if that helps you! You’ll always be part of the Gardencup community. 💚
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Florida G.
Feb 14, 2026
Gardencup is an awesome food delivery…
Gardencup is an awesome food delivery choice for healthy eating. I have been a customer since last year and their flexible delivery program is an awesome option for those folks who eat at their desk, and can't leave office or for those who want a healthy, light dinner option at home (I add grilled chicken to my dinner salads for protein). Now, customer service reps are fabulous! Every single email, question or concern is answered immediately! They accommodate your every scenario and questions about their products, delivery, and their own discount coupons. I cannot say enough about this company and their awesome products.
Response from GardencupFeb 16, 2026
This absolutely made our day, thank you so much for taking the time to share this. We’re so grateful to have you as part of the Gardencup community since last year! We love hearing that our flexible delivery program fits seamlessly into your routine, whether it’s powering through desk lunches or keeping dinner light and easy at home (love the grilled chicken add-on ). Our customer support team truly cares about every order, every email, and every customer experience, so hearing that you feel supported and taken care of is everything.
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Tonya R.
Feb 11, 2026
Gardencup salads taste great
Gardencup salads taste great, and are super convenient. I take mine for lunch each day. Their customer service is top notch! I’ve only had to reach out to them twice, and both times it was due to delivery issues.
Response from GardencupFeb 11, 2026
We’re so happy to hear Gardencup has become part of your daily lunch routine. And truly, thank you for your patience with the delivery hiccups. While they’re rare, we know how important timing is when it comes to meals, and we’re always here to make things right.
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