Gardencup Reviews | Read Customer Reviews of gardencup.com

Gardencup Reviews | Read Customer Reviews of gardencup.com

Gardencup reviews

91 approved reviews, newest moderated first

Suzanne S.
Jun 9, 2026
Liked the made up salads
Liked the made up salads
Response from GardencupJun 10, 2026
Thank you Suzanne!
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KarenCustomer
May 30, 2026
I can honestly say I’ve never had a bad…
I can honestly say I’ve never had a bad experience when communicating with gardencup. They answer in a very timely manner and do their best to solve the issue quickly.
Response from GardencupJun 2, 2026
Thank you so much for your kind words! We know how important it is to have quick, helpful support, and we're so glad that's been your experience with Gardencup. Our team is always here to help and do everything we can to make things right when issues arise. We appreciate your support and are happy to have you as part of the Gardencup community!
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Marsha M.
May 15, 2026
I feel like the price is too high and I…
I feel like the price is too high and I was not impressed with the salads at all. The only thing that I did like was the chicken salad (still wasn’t as good as my homemade) but was tasty. No complaints on the delivery or packaging however not a huge fan I’m glad I didn’t subscribe. I’ll make my own salads as I’ve done for years.
Response from GardencupMay 18, 2026
Thanks so much for giving Gardencup a try and for sharing your honest feedback. We totally understand that everyone’s taste and value expectations are different, especially when it comes to something as personal as salads and home cooking. We’re really glad to hear the delivery and packaging experience went smoothly and that you enjoyed the chicken salad. We appreciate you giving us a shot and we are always changing the menu to provide new options! Gardencup is great for when you don't have time to prep all of the different flavors so lettuce know if you need a break 💚
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Susan
Apr 23, 2026
customer service reached out right away…
customer service reached out right away and stayed in contact with me until my first delivery arrived! Excellent food and excellent service!
Response from GardencupApr 23, 2026
Thank you and we are glad you are having a great experience with Gardencup!
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Chantal
Apr 22, 2026
Love
Love. Super fresh, super yummy. Does not disappoint. Quality & Quantity are WINS!! Thank you GardenCup.
Response from GardencupApr 22, 2026
Thank you Chantal! Appreciate you veggie friend.
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Jennifer M.
Apr 21, 2026
Really like the concept and the salads…
Really like the concept and the salads are tasty. But shipping can be slow and the salads do not stay fresh that long. I have had several salads that have turned brown within 3 days of receiving. Customer service has been good and no problem getting credit for bad salads but they need to figure out a speedier way to deliver.
Response from GardencupApr 22, 2026
Freshness is everything to us, so salads turning that quickly isn’t the experience we want you to have. A couple things we’re actively working on: - Faster transit times so your order spends less time in shipping - Packaging improvements to better maintain freshness on arrival In the meantime, if anything arrives off, we’ll always make it right (and we’re glad our support team has been helpful there). If you’re open to it, feel free to email us your order details to [email protected] we’d love to take a closer look and make sure your next delivery is a much better experience.
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Color
Apr 16, 2026
DO NOT GET
DO NOT GET! My first order came with one missing salad and another one that had grimy brown lettuce! Second order I got scammed into getting!!! Read the stupid fine print that says it will AUTOMATICALLY reorder and NO luck Getting your money back! I call this company POOPCUP!
Response from GardencupApr 17, 2026
Hi there! So sorry to hear this happened. It sounds like something very odd happened with your order like a possible shipping delay to cause this issue. We do share before checkout that we are a subscription based service but you can pause, cancel, or skip at anytime. We’d love to hear more about what happened if you email us at [email protected] we can make things right for you!
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customer
Mar 23, 2026
Customer service greatly helped us when…
Customer service greatly helped us when our salad came not as fresh as they like based on an unforeseen weather delay. I simple took a picture of the product and my money was refunded no question. Salads are delicious and great customer service!
Response from GardencupMar 23, 2026
We’re so glad our team was able to quickly make things right for you, especially with something as unpredictable as a weather delay. That’s exactly the kind of experience we want every customer to have. And we’re even happier to hear you’re enjoying the salads 😊 Thanks again for your kind words and for giving us a try, we hope to keep delivering fresh (and delicious) meals your way!
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