Gardencup Reviews | Read Customer Reviews of gardencup.com

Gardencup Reviews | Read Customer Reviews of gardencup.com

Gardencup reviews

Showing 4 reviews with 3 stars · Clear filters

Marsha M.
May 15, 2026
I feel like the price is too high and I…
I feel like the price is too high and I was not impressed with the salads at all. The only thing that I did like was the chicken salad (still wasn’t as good as my homemade) but was tasty. No complaints on the delivery or packaging however not a huge fan I’m glad I didn’t subscribe. I’ll make my own salads as I’ve done for years.
Response from GardencupMay 18, 2026
Thanks so much for giving Gardencup a try and for sharing your honest feedback. We totally understand that everyone’s taste and value expectations are different, especially when it comes to something as personal as salads and home cooking. We’re really glad to hear the delivery and packaging experience went smoothly and that you enjoyed the chicken salad. We appreciate you giving us a shot and we are always changing the menu to provide new options! Gardencup is great for when you don't have time to prep all of the different flavors so lettuce know if you need a break 💚
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Jennifer M.
Apr 21, 2026
Really like the concept and the salads…
Really like the concept and the salads are tasty. But shipping can be slow and the salads do not stay fresh that long. I have had several salads that have turned brown within 3 days of receiving. Customer service has been good and no problem getting credit for bad salads but they need to figure out a speedier way to deliver.
Response from GardencupApr 22, 2026
Freshness is everything to us, so salads turning that quickly isn’t the experience we want you to have. A couple things we’re actively working on: - Faster transit times so your order spends less time in shipping - Packaging improvements to better maintain freshness on arrival In the meantime, if anything arrives off, we’ll always make it right (and we’re glad our support team has been helpful there). If you’re open to it, feel free to email us your order details to [email protected] we’d love to take a closer look and make sure your next delivery is a much better experience.
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RJ
Jan 13, 2025
Fresh but unreliable delivery
The salad ingredients are fresh and taste good. However, the delivery process is unreliable and you can’t really structure a consistent budget or diet with them. The deliveries feel like they ship randomly. On what is meant to be a weekly schedule, sometimes they are too close together —two in the same week—and other times they’ve come two weeks after I finish the last week’s meals. I live in Jersey City, one mile outside of New York City so there should be no delivery impediments.
Response from GardencupJul 11, 2025
Thank you for your honest feedback and for the kind words about the freshness and taste of our salads. We’re so glad you’re enjoying the ingredients, but we completely understand how frustrating inconsistent delivery timing can be, especially when you're trying to stick to a routine or budget. Our intention is always to provide a reliable, weekly experience, and we’re actively working with our shipping partners to improve scheduling consistency, particularly in areas like yours where delivery should be straightforward. If you ever receive two orders too close together or experience a delay, that’s something we want to investigate and make right. Please don’t hesitate to reach out to [email protected] with your order info, we’d be happy to look into your specific delivery history and help ensure better timing moving forward.
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Dawn C.
Oct 3, 2024
All great things come to an end!
The first few weeks started off great, but the last chef salad gave new meaning to "freshness". The turkey was discolored and some of the lettuce was wilted. The other salads were okay, so couldn't help but think the chef salad was OLD.
Response from GardencupJul 11, 2025
Thank you for sharing your experience and we’re sorry to hear that your most recent chef salad didn’t meet the freshness standard we promise. That’s definitely not what we want anyone to receive. All of our salads are made fresh and shipped on the exact same day, so if something looked or tasted off, it’s possible there was a packaging or transit issue. We appreciate you bringing it to our attention and would love the chance to make it right. Please reach out to us at [email protected] with your order details, and we’ll be happy to investigate and offer a resolution.
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