Frenchie.shopReviews of frenchie.shop

I will not be ordering from them again! It took a month for the boots I ordered to arrive. The package was left by my garage door which is visible from my street. Most packages are left at my front door which is hidden from the street. They never notified me of the delivery. If they had I would have asked a neighbor to get it. Apparently I was gone when they left it. Days later I sent a email asking when the order was coming. They said it was delivered already. When I said it was not by my door they said since it was delivered they would neither replace or reimburse me even though I never received the boots. So I’m out the money and still have no boots!

Great customer service!

I did a return and the process was easy . I just had to give the right measurement.

Very kind and helpful with my orders

The items are of good quality and fit my Frenchie well. However, shipping does take too long. It was about 4 weeks.

The sizing guidelines are way off. I measured my frenchie and went up in size only to receive pajamas that were not even close to fitting. The shipping time was also very long. Disappointed to say the least and won't return the product as its not worth the international shipping costs.

I received mismatched colors and the wrong sizes. Contacted then to return the merchandise for a refund or exchange but I have heard back from them. It’s been over a month and I am now disputing the charge on my credit card and.

The frenchie shop will be reported to better business bureau they are a fraud. I ordered some booties for my frenchie and its been over a month and ai haven't received. I sent countless emails and no response. I am gonna work hard to get this website that someone in China had done ro look good and attract people frenchies but they are robbing people. DO NOT PRDER FROM THEM THAT WESOTE ID A FRAUD!!!!