Frenchie.shopReviews of frenchie.shop

They are quick to respond and very helpful when I originally ordered the incorrect size.

Poor costumers service shipping took forever and they sent me the wrong size when I reached costumers service they responds in weeks and told that is passed 14days window when I clearly emailed them a day after receiving the item very rude found cheaper and better quality here in the us

I find it difficult to return items that don't fit or don't work. The last order was large and expensive. Yet, I was not able to use any of the items because they were for children and NOT dogs. My dog almost chocked on the plastic crab that was advertised as motion sensor. Broken first time. The Large shirt does not fit. too tight. The rocker bed for the dog is actually for a baby, NOT a dog. The packages clearly states this. Also the MOP balls were destroyed right away. the zipperr on the jacket for the ball came off, chocking hazard. The I realized these are dust balls for homes with dust bunnies, NOT for dogs. I will no longer be shopping here.

Lost products no one would help me. Finally after a month got help and received products. Wasted 200 dollars the quality of the items were horrible had to throw away.

I love the jumper Stanley looks so cute in it and it is very warm for our winter. Kind regards Di.

Ein Teil der Lieferung kam nicht an. Der Hoodie mit Bild und Name des Hundes hatte keine Sendeverfolgung, kam nach 3 Wochen und der Name ist falsch, d. h. Nicht zu gebrauchen. Auch die Größenangabe stimmt nicht. Keine Reaktion auf meine Mails. 100 € weg. Der ganze Kram wurde in China losgeschickt. Der Versand kommt also nicht wie angegeben aus den Staaten.

Horrible I order om May 3rd and still nothing. Filed a complaint with my CC. Do not buy from them

I made an order for a CarryPaw Frenchie but the size was associated to weight and not to measure. The product arrived after some time from China. Of course not fitting my Frenchie. Ask for return within time, they offered to send a new item and I could take the wrong item (what can I do with that?) and not in line with eco-sustainability. In this e-mail there was not indicated to remain within return terms to point out the new size. I replied by asking few info to be sure of the size but I was said, now we overpassed the return terms. After complaining they still just said they can’t do anything. 100 dollars throw away. Never again.